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Verified ReviewerSpectrum - Constant, regular fee increases
- Limited options for internet means that spectrum does not care
Preferred solution: Price reduction
User's recommendation: If there are other options for internet in your area, avoid Spectrum.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAUTOPAY - They bait & switch, then fail to return calls & emails
After several communications that were not returned, I FINALLY got an email claiming that the mountain of paperwork I sent in over 3 months ago to remove the surprise $999 extended warranty from my loan was apparently lost due to "staffing changes" at the warranty company. I was told the paperwork was resubmitted.
So now what? I wait ANOTHER three months?
- Surprise fees
- Unreturned phone calls
- Unreturned emails
Preferred solution: Return my surprise fees!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaUPS Store at Central & Indian School in Phoenix
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Spectrum sucks, plain and simple. Get away from them as quick as you can.