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Menards - Customer service
Menards - Customer service
Update by user Apr 28, 2020

It says nothing on the receipt about not refunding or exchanging once you leave the store.

Original review posted by user Apr 28, 2020
Manager Bryan Araque is rude as *** Not allowing me a refund or exchange the item for another after it fell off the bottom of my cart in the parking lot. The item was stolen and...
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It looks like you are trying to return an empty box. I expect that if it had fallen off the cart and got damaged they would exchange it if you actually brought the item into the store.

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#1894890 Review #1894890 is a subjective opinion of poster.
Chicago, Illinois
Menards Cashier
  • Lack of caring on part of personnel
  • Problem not taken care of
Preferred solution
Deliver product or service ordered