Patricia M Nzn

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Find A Grave - Transfering

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FAG transferred some of my family members info to "project mgr". Without my knowledge. On Sept 12th my sister died, I posted her info on FAG the same day. Someone else added a pic of her and her headstone in November. The memorial was then transferred to them. When I complained, FAG suspended my account
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Pros:
  • Retaliation for asking question
Cons:
  • New format of find a grave
  • Posting of incorrect information
  • Poor staff

Preferred solution: Let the company propose a solution

User's recommendation: Check regularly to see if they've stolen your work.

2 comments
Guest

Patricia, I am so sorry about your sister, may she eternally rest in peace and fly high, and know that she is by your side and supporting you all the time. This has happened to me, when the accounts I have added that are related to me, get stolen by a lady who then says she has accepted care when in reality, she didn't even ask for permission.

Then things get duplicated so there are double siblings. Hopefully, our issues get resolved, and once again, my most sincere condolences regarding your sister.

Guest

That is so wrong! That site needs to seriously change how they handle this type of atrocity.

What a shame! Karla K.

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