Regenia Pasley or Cynthia Pasley
John Elway Chevrolet - My daughter purchased a new car from John Elway in Denver
My daughter Cynthia purchased a new car from the John Elway in Denver from the manager Chris. She originally purchased a used car from them and it kept breaking down. It was a Chevy Malibu. Finally they replaced it but now are demanding $500 before releasing the date the Malibu was returned to them to Farm Bureau. My auto insurance has been suffering due to these guys. They said they faxed the information regarding the date to the Insurance Company several times but our agent never received it with the date the Malibu was returned to them. This has gone on now for 4 or more months. I ended up having to pay another month of insurance on the car that had already been returned to them. How can they get away with this when my daughter made it clear she had no down payment. My daughter and I both are trying so hard to pay our bills on time and rebuild our credit. This company has John Elway's name on it and yet they have treated my daughter like she' a worthless customer. She returned the car to them earlier this year and we've had nothing but trouble since then. She makes her car payments on time, I am her co-signer. How can they treat folks like this?
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