comment to review:

Can't contact to Simple

Simple Mobile #2189196
Hi Himankar S. This is Maria from Simple Mobile. We apologize for this inconvenience. We understand that you need immediate assistance, but due to the high volume of calls we receive every day, our customers will remain on queue for a longer period until there's an available representative. We hope for your kind understanding on this matter. Aside from calling us at 1-877-878-7908, you can also reach us via chat through this link https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. To purchase a service plan, you may text the word BUY to 611611 or visit our website. Thank you.
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comment to review:

Phone is broken

Simple Mobile #2183078
Hi Terelle S. This is Maria from Simple Mobile. We read your post and we are reaching out to you. Our apologies for the inconvenience this may have caused you. We understand where you are coming from. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy and paste this link https://www.simplemobile.com/contactus to chat with a live agent. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

No any response

Simple Mobile #2183074
Hi dinesh d Fgd. This is Maria from Simple Mobile. Our apologies for the inconvenience this may have caused you. We understand your concern. We would like to learn more about the exact situation so we can work with it and ensure a resolution for you. To assist you, kindly copy and paste this link https://www.simplemobile.com/contactus to chat with a live agent. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Lost my phone

Simple Mobile #2183068
Hi Talyah Qoj. This is Maria from Simple Mobile. We read your post and we are reaching out to you. We are sorry to hear about what happened. Allow us to take a closer look into what's going on so we can work with it and ensure a resolution for you. To further assist you, please copy and paste this link https://www.simplemobile.com/contactus to chat with a live agent. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

They just decided to stop giving me control over if i wanted just one line paid

Simple Mobile #2181206
Hi Patrick R Rhz. This is Maria from SIMPLE Mobile. We're sorry to know that. Allow us to help you with this. Please chat with us using this link https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Phone restrictions lifted

Simple Mobile #2166816
Hi William Estell. This is Maria from SIMPLE Mobile. We're sorry for the trouble. Please be advised that our branded phones are not carrier unlocked. It can only be activated on our service. Even if you bought your phone outright, it's considered a prepaid device and can be unlocked one year after its initial activation. However, we can facilitate the unlocking process of the device if you meet the set requirements. For more information, please chat with us using this link https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you!
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comment to review:

I can never seem to get through when call 611611 and or the direct number for customer service. I’ve even requested in previous month for automatic billing to STOP and that request was not honored.

Simple Mobile #2166815
Hi Esia C. This is Maria from SIMPLE Mobile. We read your post and are reaching out to you. We're sorry to know that you've encountered this issue with our service. This is definitely not the experience we want you to have. If you haven't resolved this issue, please chat with us using this link https://www.simplemobile.com/contactus so we can further assist you. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Locate my lost or stolen phone

Simple Mobile #2163960
Hi. This is Maria from SIMPLE Mobile. Please accept our sincere apologies for the inconvenience you may have experienced. This is definitely not the experience that we want you to have and we would be more than willing to work with you to resolve the problem the soonest. For assistance, chat with us at http://bit.ly/2EETNDo or call 1-87*-878-****. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611
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comment to review:

Locate my lost or stolen phone

Simple Mobile #2163957
Hi Pamala Sqm. This is Maria from SIMPLE Mobile. Please accept our sincere apologies for the inconvenience you may have experienced. This is definitely not the experience that we want you to have and we would be more than willing to work with you to resolve the problem the soonest. For assistance, chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Poor quality of general servers

Simple Mobile #2163954
Hi. This is Maria from SIMPLE Mobile. We regret to hear that you are displeased with our product and service. We understand that your previous experience was unpleasant and we wish to make it right for you. For us to address your concern, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

It is merchant friendly not customer

Simple Mobile #2163953
Hi. This is Maria from SIMPLE Mobile. We are sorry for the trouble that you have experienced. To further assist you, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

My bill is not paid yet

Simple Mobile #2111629
Hi Markelle ltp. This is Maria from SIMPLE Mobile. Our apologies for the inconvenience this may have caused you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Technical support

Simple Mobile #2111627
Hi Nickie H Tww. This is Maria from SIMPLE Mobile. Our apologies for the inconvenience this may have caused you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

My service is off and would like to know if i can get a extension till Friday

Simple Mobile #2108389
Hi Laurell P. This is Maria from SIMPLE Mobile. We are sorry for the late response. We are here to help you with your concern. Let us take a closer look into what's going on and ensure a resolution for you. To assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

I need to talk to a person and

Simple Mobile #2108381
Hi Carol L Jrw. This is Maria from SIMPLE Mobile. We are sorry to hear about what happened. Allow us to help you with your concern. To assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

My plan still running

Simple Mobile #2108380
Hi. This is Maria from SIMPLE Mobile. We apologize for the inconvenience that you have experienced with our service. Allow us to make things right for you. We would like to take a closer look into what's going on and ensure a resolution for you. To further discuss this, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Very poor customer service

Simple Mobile #2108376
Hi Frankie P Ixx. This is Maria from SIMPLE Mobile. We apologize for the inconvenience that you have experienced with our customer service. Allow us to make things right for you. We would like to take a closer look into what's going on and ensure a resolution for you. To further discuss this, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

I want to link simple pay later in my abhi bus app

Simple Mobile #2108367
Hi Dunna P Wee. This is Maria from SIMPLE Mobile. We read your post and we are reaching out to you. We would like to learn more about your request so we can work with it and provide the best possible resolution. To assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Trying to reup and it's not letting me

Simple Mobile #2108364
Hi Branch Qou. This is Maria from SIMPLE Mobile. We sincerely apologize for the inconvenience this may have caused you. We understand your concern. Let us check on it so we can work with it and ensure a resolution for you. To assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

I can't make and recibe calls

Simple Mobile #2108359
Hi. This is Maria from SIMPLE Mobile. Our apologies for the inconvenience this may have caused you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Phone not working right

Simple Mobile #2097371
Hi Vallorie J. This is Maria from SIMPLE Mobile. Our apologies for the inconvenience we have caused you. We are determined to make things right for you. Allow us to take a closer look into what's going on and ensure a resolution for you. To assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Report phone missing

Simple Mobile #2097370
Hi Robert S Ddz. This is Maria from SIMPLE Mobile. We apologize for the inconvenience this may have caused you. Allow us to make things right for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward work with you. Thank you.
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comment to review:

Activate

Simple Mobile #2092350
Hi Kamal W Ydv. This is Maria from SIMPLE Mobile. Thank you for reaching out to us. We are here to help you with your concern. Allow us to take a closer look into what's going on and ensure a resolution for you. To assist you, kindly copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. We are looking forward to work with you. Thank you.
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comment to review:

They turn my phone off

Simple Mobile #2092349
Hi Laquira R. This is Maria from SIMPLE Mobile. We apologize for the trouble this may have caused you. We understand where you are coming from. Allow us to check your account so we can work with it and get this resolved. To assist you, please copy this link http://bit.ly/2EETNDo t and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Having trouble with in stall of already downloaded apps

Simple Mobile #2050689
Hi. This is Maria from SIMPLE Mobile. Our sincere apology for the inconvenience this may have caused you. We understand where you are coming from. Allow us to take a closer look into what's going on and ensure a resolution for you. For assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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comment to review:

Simple Mobile is a rip off.

Simple Mobile #2038818
Hi. This is Maria from SIMPLE Mobile.We are sorry to hear that you are having this situation. Please accept our deepest apology for this experience. Allow us to make this right for you. In order for us to address your issue properly please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Complaint

Simple Mobile #2026587
Hi Michelle in AZ. This is Maria from SIMPLE Mobile. We are sorry to hear that you are caught in this situation. We will be more than happy and eager to help you in resolving your concern. For us to check your refund request, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Paid phone bill but it isn't working

Simple Mobile #2026564
Hi. This is Maria from SIMPLE Mobile. We are sorry to hear that you are having issues with your phone. To assist you, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611
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comment to review:

Unresolved complaint

Simple Mobile #2008501
Hi. This is Maria from SIMPLE Mobile. We understand your frustrations and we are determined to help you get your problem resolved. To assist you, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Transfer number to a new network

Simple Mobile #2008498
Hi Janelli. This is Maria from SIMPLE We are sorry to hear that. Allow us to check if we can still retrieve your phone number. Please chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Tracfone should let customers know what can be accessed w/o Wi-Fi

Safelink Wireless #2008495
Hi. This is Matt from SafeLink Wireless. Thank you for your rating and feedback. If you need assistance, chat with us at http://bit.ly/2qdrKHH or call 1-80*-***-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Report phone missing

Simple Mobile #2004982
Hi Rebecca S. We are sorry to hear that. To assist you, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

I paid my phone bill but is not active

Simple Mobile #2004980
Hi Lizett. This is Maria from SIMPLE Mobile. We are sorry for the trouble that you have encountered. Allow us to assist you. Please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

I need to speak with a real person

Simple Mobile #2001710
Hi Gerard R. This is Maria from SIMPLE Mobile. To further assist you, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

I need to speak with a real person

Simple Mobile #2001709
Hi Gerard R. This is Maria from SIMPLE Mobile. To further assist you, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Won't let me use my reward points

Simple Mobile #1994246
Hi Courtney W. This is Maria from SIMPLE Mobile. We are sorry to hear that you are having issues in redeeming your reward point. Please allow us to help you. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

To activate a phone

Simple Mobile #1994244
Hi Jeffifer. This is Maria from SIPLE Mpbile. Thank you for your feedback. If you need assistance, you may chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Pissed

Simple Mobile #1987488
Hi. This is Maria from SIMPLE Mobile. We are sorry to hear that you are caught in this situation. We will be more than happy and eager to help you in resolving your concern. Please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be glad to hear from you.
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comment to review:

Purchase 2 new service lines and phones

Simple Mobile #1987486
Hi. This is Maria from SIMPLE Mobile. We are sorry for the trouble that you have encountered with our customer service. To assist you, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Service isnt working

Simple Mobile #1987483
Hi. This is Maria from SIMPLE Mobile. We sincerely apologize for the inconvenience we have caused you. Allow us to fix this issue as soon as possible. Please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Simple mobile wont replace defective phone

Simple Mobile #1983140
Hi Victor M. This is Maria from SIMPLE Mobile. It is with great concern that we received your feedback about the poor service you experience. Please accept our sincerest apology for the problems you went through in regards to your replacement phone. We definitely understand how it can be frustrating to sign up for a service, and have it not work the way you think it should be. So hopefully we can get this sorted out for you. We value your business, and would like to address your concerns as quickly as possible. Please chat with us at http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Rewards getting told what ever phone could be sent over night sick of waiting

Simple Mobile #1983138
Hi Jessie S. This is Maria from SIMPLE Mobile. We are sorry to hear that you haven't received the device that you have won. We would like to further investigate your concern and escalate it to the higher department for further assistance. To do this, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Grting strung along false advertisements

Simple Mobile #1983134
Hi Jesse S. This is Maria from SIMPLE Mobile. We apologize for any inconvenience. Please know that we appreciate you bringing this to our attention and will do our very best to get your issues resolved. For us to gather details, kindly click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. SIMPLE Mobile Care: April
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comment to review:

To get my account number

Simple Mobile #1919471
Hi. This is Maria from SIMPLE Mobile. We're sorry for the trouble that you encountered when trying to reach Customer Care. It was definitely not the experience we wanted you to have. For your account concern, your account number is your phone's IMEI or serial number. If you have a BYOP device, it is the last 15 digits of your BYOP SIM card. For further assistance, do not hesitate to chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.
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comment to review:

Cancel service and lock

Simple Mobile #1919458
Hi Loys. This is Maria from SIMPLE Mobile. Thank you for reaching out to us. We can facilitate account deactivation upon request. However, for security reasons, we need validate your ownership of the account first. Kindly chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.
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comment to review:

Worst service with limited features

Simple Mobile #1917495
Hi Lorraine G. This is Maria from SIMPLE Mobile. We apologize for the inconvenience we have caused you. Allow us to make it right for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Bad customer service

Simple Mobile #1917147
Hi john m. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We understand that your previous experience was unpleasant. We're here and eager to make it right for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Their phones are usually old or have bad batteries

Simple Mobile #1913943
Hi Patrick R. This is Maria from SIMPLE Mobile. We apologize to hear that you are having issues with your device. Allow us to help you with it. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Link simple account with big basket and licious

Simple Mobile #1913926
Hi. This is Maria from SIMPLE Mobile. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. Should you need assistance, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Activate simpl account with big basket and licious

Simple Mobile #1913925
Hi Livia. This is Maria from SIMPLE Mobile. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. Should you need assistance, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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