Profile Info

Hi. This is Maria from SIMPLE Mobile. Our sincere apology for the inconvenience this may have caused you. We understand where you are coming from. Allow us to take a closer look into what's going on and ensure a resolution for you. For assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.

Hi. This is Maria from SIMPLE Mobile.We are sorry to hear that you are having this situation. Please accept our deepest apology for this experience. Allow us to make this right for you. In order for us to address your issue properly please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Michelle in AZ. This is Maria from SIMPLE Mobile. We are sorry to hear that you are caught in this situation. We will be more than happy and eager to help you in resolving your concern. For us to check your refund request, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi. This is Maria from SIMPLE Mobile. We are sorry to hear that you are having issues with your phone. To assist you, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611

Hi. This is Maria from SIMPLE Mobile. We understand your frustrations and we are determined to help you get your problem resolved. To assist you, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Janelli. This is Maria from SIMPLE We are sorry to hear that. Allow us to check if we can still retrieve your phone number. Please chat with us at http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi. This is Matt from SafeLink Wireless. Thank you for your rating and feedback. If you need assistance, chat with us at http://bit.ly/2qdrKHH or call 1-80*-***-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Rebecca S. We are sorry to hear that. To assist you, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Lizett. This is Maria from SIMPLE Mobile. We are sorry for the trouble that you have encountered. Allow us to assist you. Please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Gerard R. This is Maria from SIMPLE Mobile. To further assist you, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Gerard R. This is Maria from SIMPLE Mobile. To further assist you, please chat with us at http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Courtney W. This is Maria from SIMPLE Mobile. We are sorry to hear that you are having issues in redeeming your reward point. Please allow us to help you. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Jeffifer. This is Maria from SIPLE Mpbile. Thank you for your feedback. If you need assistance, you may chat with us at http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi. This is Maria from SIMPLE Mobile. We are sorry to hear that you are caught in this situation. We will be more than happy and eager to help you in resolving your concern. Please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be glad to hear from you.

Hi. This is Maria from SIMPLE Mobile. We are sorry for the trouble that you have encountered with our customer service. To assist you, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi. This is Maria from SIMPLE Mobile. We sincerely apologize for the inconvenience we have caused you. Allow us to fix this issue as soon as possible. Please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Victor M. This is Maria from SIMPLE Mobile. It is with great concern that we received your feedback about the poor service you experience. Please accept our sincerest apology for the problems you went through in regards to your replacement phone. We definitely understand how it can be frustrating to sign up for a service, and have it not work the way you think it should be. So hopefully we can get this sorted out for you. We value your business, and would like to address your concerns as quickly as possible. Please chat with us at http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Jessie S. This is Maria from SIMPLE Mobile. We are sorry to hear that you haven't received the device that you have won. We would like to further investigate your concern and escalate it to the higher department for further assistance. To do this, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Jesse S. This is Maria from SIMPLE Mobile. We apologize for any inconvenience. Please know that we appreciate you bringing this to our attention and will do our very best to get your issues resolved. For us to gather details, kindly click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. SIMPLE Mobile Care: April

Hi. This is Maria from SIMPLE Mobile. We're sorry for the trouble that you encountered when trying to reach Customer Care. It was definitely not the experience we wanted you to have. For your account concern, your account number is your phone's IMEI or serial number. If you have a BYOP device, it is the last 15 digits of your BYOP SIM card. For further assistance, do not hesitate to chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.

Hi Loys. This is Maria from SIMPLE Mobile. Thank you for reaching out to us. We can facilitate account deactivation upon request. However, for security reasons, we need validate your ownership of the account first. Kindly chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.

Hi Lorraine G. This is Maria from SIMPLE Mobile. We apologize for the inconvenience we have caused you. Allow us to make it right for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.

Hi john m. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We understand that your previous experience was unpleasant. We're here and eager to make it right for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Patrick R. This is Maria from SIMPLE Mobile. We apologize to hear that you are having issues with your device. Allow us to help you with it. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi. This is Maria from SIMPLE Mobile. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. Should you need assistance, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Livia. This is Maria from SIMPLE Mobile. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. Should you need assistance, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Ramin A. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We're here and eager to help you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Akeelah. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We're here and eager to help you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Kailash. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We're here and eager to help you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Kailash. This is Maria from SIMPLE Mobile. We're sorry for the trouble that you encountered with our service. This is definitely not the experience we want you to have. Let us verify the status of your account and help you fully activate your phone with our service. Kindly chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Hi Akeelah. This is Maria from SIMPLE Mobile. We sincerely apologize for the inconvenience. We'd like to speak with you to validate your concern. We are determined to straighten things out. Kindly chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Hi Akeelah. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We're here and eager to help you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Kailash. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We're here and eager to help you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Kailash. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We're here and eager to help you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi. This is Maria from SIMPLE Mobile. We're here to help you with your concern. Please chat with us through this link http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi. This is Maria from SIMPLE Mobile. Our sincere apologies for the inconvenience that you have experienced. We're here and eager to help you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Fonnie. This is Maria from SIMPLE Mobile. We're sorry for the double charges in your account . Allow us to further check on it so we can make things right. To assist you, please chat with us through this link http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.

Hi . This is Maria from SIMPLE Mobile. We sincerely apologize for all the trouble that you encountered with our service and when dealing with Customer Care. It was definitely not the experience we wanted you to have. We would like to speak with you again to fully evaluate your concern. We will verify the coverage status that we have in your area and see what all other options we have for you in order to activate your phone with our service. Kindly chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.

Hi. This is Maria from SIMPLE Mobile. We're sorry to hear that you lost your phone. Let us help you deactivate its line for your security. Just chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.

Hi Christine F. This is Maria from SIMPLE Mobile. We apologize for the inconvenience this may have caused you. We understand where you are coming from. Allow us to make things right for you. To further discuss this, please chat with us through this link http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.

Hi Dontrell. This is Maria from SIMPLE Mobile. We apologize for the inconvenience this may have caused you. We understand where you are coming from. Let us check your account and get this resolved. To assist you, please chat with us through this link http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.

Hi ANIl S. This is Maria from SIMPLE Mobile. Our apologies for the inconvenience this may have caused you. Allow us to check your account for us to investigate it and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.

Hi Shurbelle J. This is Maria from SIMPLE Mobile. We apologize for the inconvenience this may have caused you. We understand where you are coming from. Allow us to make things right for you. To further discuss this, please chat with us through this link http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.

Hi. This is Maria from SIMPLE Mobile. We are glad to know that your issue has been resolved. Thank you for taking the time to provide us a perfect rating. In case you need assistance, please chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you

Hi Sumer. This is Maria from SIMPLE Mobile. We read your post and we feel the need to reach you out. For us to further assist you with your concerns, please chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hi Cheryl S. This is Maria from SIMPLE Mobile. Our apologies for the inconvenience we have caused you. We understand where you are coming from. To assist you with your concerns, please chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We look forward to working with you. Thank you.

Hi Zayana. This is Maria from SIMPLE Mobile. Our apologies for the inconvenience we have caused you. Allow us to check on it for us to work with it and get this resolved. To assist you with this, please chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We look forward to working with you. Thank you.

Hi. This is Maria from SIMPLE Mobile. Thank you for contacting us. We recognize this is a difficult time for everyone, but please know we’re here to support you. Our team is continually working on potential solutions to offer some support to as many of our customers as possible. Please click here https://www.simplemobile.com/covid/ for an important update. Thank you for your patience and for being a loyal customer. For any other concerns, please chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Hi Marckenley M. This is Maria from SIMPLE Mobile. Your account number is the Serial Number/IMEI or MEID of your phone. If you have a BYOP device, it's the last 15 digits of your SIM number. If you need further assistance, please chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.You can also use our self-service menu by simply texting the word HELP to 611611.Thank you.

Hi Marckenley M. This is Maria from SIMPLE Mobile. Your account number is the Serial Number/IMEI or MEID of your phone. If you have a BYOP device, it's the last 15 digits of your SIM number. If you need further assistance, please chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.You can also use our self-service menu by simply texting the word HELP to 611611.Thank you.