comment to review:

I don't have phone or text service

Safelink Wireless #2224254
Hi this is Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. This is not the experience we want our customers to feel. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Don't you worry we will do our best to fix this issue as soon as possible. Give us a chance to fully evaluate your situation and help you out. Please chat with us via this link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-80*-378-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

LOCKED IPHONE 11 ISSUE

Straight Talk Wireless #2224249
Hi this Maria from Straight Talk Wireless. We really do apologize for the inconvenience that this has caused you. We know this is really not the experience we want our customers to feel. Don't you worry we will do our best to exceed your expectations and continuously working on improving our products and over all services all throughout the years. For further assistance, please chat us on this link https://www.straighttalk.com/support/contact or call us at 1-877-430-****.For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Phone not working

Safelink Wireless #2218945
Hi this is Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. This is not the experience we want our customers to feel. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Don't you worry we will do our best to fix this issue as soon as possible. Give us a chance to fully evaluate your situation and help you out. Please chat with us via this link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-800-723-3546. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Called customer service

Straight Talk Wireless #2216369
Hi this is Maria from Straight Talk Wireless. We really do apologize for the inconvenience that this has cased you. Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. For further assistance you can chat with us via this link https://www.straighttalk.com/support/contact or simply call us at 1-877-430-**** at your most convenient time. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Im trying to refill from another phone

Straight Talk Wireless #2216368
Hi this is Maria from Straight Talk Wireless. We really do apologize for the inconvenience that this has cased you. Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. For further assistance you can chat with us via this link https://www.straighttalk.com/support/contact or simply call us at 1-877-430-**** at your most convenient time. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Service issue

Straight Talk Wireless #2216359
Hi this is Maria from Straight Talk Wireless. We really do apologize for the inconvenience that this has cased you. Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. For further assistance you can chat with us via this link https://www.straighttalk.com/support/contact or simply call us at 1-877-430-**** at your most convenient time. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

The service is not working

Straight Talk Wireless #2216353
Hi this is Maria from straight Talk Wireless. We really do apologize for the inconvenience that this has caused you. Please know that it is never our goal to let you experience such troubles. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. For further assistance you can chat with us via this link https://www.straighttalk.com/support/contact or simply call us at 1-877-430-**** at your most convenient time. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Have no service

Safelink Wireless #2215851
Hi this Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. We do understand your frustration and are doing our best to fix the service as soon as possible. Give us a chance to fully evaluate your situation and help you out. For further assistance you can chat with us via this link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-80*-378-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

SafeLink ID#

Safelink Wireless #2215130
Hi this is Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. This is not the experience we want our customers to feel. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Don't you worry we will do our best to fix this issue as soon as possible. Give us a chance to fully evaluate your situation and help you out. Please chat with us via this link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-800-378-1684. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Incerdibly bad customer service

Safelink Wireless #2215125
Hi this is Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. This is not the experience we want our customers to feel. Don't you worry we will do our best to fix this issue as soon as possible. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. Please chat with us via this chat link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-80*-378-****. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

My phone was stolen

Safelink Wireless #2215122
Hi this is Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. This is not the experience we want our customers to feel. Don't you worry we will do our best to fix this issue as soon as possible. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. Please chat with us via this chat link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-800-378-1684. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

They suck!! Couldn’t even get the phone activated. Asked for a supervi, they refused to connect me. I was calling for my ex husband who has brain cancer. He’s been w them since 2010 yet they found n!

Safelink Wireless #2215121
Hi this is Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. This is not the experience we want our customers to feel. Don't you worry we will do our best to fix this issue as soon as possible. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. Please chat with us via this chat link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-800-378-1684. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Activation

Safelink Wireless #2215120
Hi this is Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. This is not the experience we want our customers to feel. Don't you worry we will do our best to fix this issue as soon as possible. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. Give us a chance to fully evaluate your situation and help you out. Please chat with us via this chat link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-800-378-1684. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Horrible customer service

Safelink Wireless #2213971
Hi this Matt from Safelink Wireless. We really do apologize for the inconvenience that this has caused you. Feedback from our valuable customers is highly appreciated. We know that this is not the experience we want you to feel but, don't you worry we will do our very to surpass your expectation towards on our Customer Representative. For further assistance, please chat us on this link https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/contactUs or call us at 1-800-378-1684. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Certification

Safelink Wireless #2212298
This is Matt from SafeLink Wireless. We read your post. We're sorry for the inconvenience this may have caused you. This is not how we want you to feel and experience with our service. To help you with your concern, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We are open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611.
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comment to review:

I started trying to get in touch with safelink this am at 9! I called it was 17 minutes wait so I press call back! 6 hours later no one had called. I’m ordering a new sim from qlink much better and

Safelink Wireless #2212297
Hi Tina H Gxk. This is Matt from SafeLink Wireless. We read your post. We're sorry for the inconvenience this may have caused you. This is not how we want you to feel and experience with our service. To help you with your concern, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We are open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611.
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comment to review:

Lost phone

Safelink Wireless #2210055
Hi Dallas B Ggv. This is Matt from SafeLink Wireless. We're sorry for what happened to your phone. We can surely help you deactivate the account. To further assist you, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text CHAT to 611611.
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comment to review:

Utter Frustration

Safelink Wireless #2210047
Hi Kathleen D Smv. This is Matt from SafeLink Wireless. We read your post and we are really sorry for the inconvenience you have experienced with our service. This is not how we want you to feel and experience. Allow us to review your account so we can help you fix the issue. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text CHAT to 611611.
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comment to review:

My phone was stolen and they won't cancel my service because I forgot the password for the account which is 2years ago

Safelink Wireless #2210046
Hi John S Kay. This is Matt from SafeLink Wireless. We read your post and we are really sorry for the inconvenience you have experienced with our service. This is not how we want you to feel and experience. Allow us to review your account so we can help you fix the issue. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text CHAT to 611611.
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comment to review:

Want to get service

Safelink Wireless #2208567
Hi Calypso Fen. This is Matt from SafeLink Wireless. We read your post, and we're sorry for the inconvenience this may have caused you. We are determined to help you resolve the issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We are available Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611.
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comment to review:

Calling restriction

Safelink Wireless #2208552
Hi jehan n. This is Matt from SafeLink Wireless. We read your post, and we're sorry if you're having some problems making a phone call. As your service provider, we are determined to help you resolve the issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We are available Monday-Sunday from 8:00AM to 11:45PM EST. You may also text ADD to 611611.
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comment to review:

Poor customer service

Safelink Wireless #2206056
Hi Eric R Nbm. This is Matt from SafeLink Wireless. We read your post. We are really sorry if you're having this problem. We are determined to help you resolve this issue. To further assist you, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611. ^Ramel
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comment to review:

My account

Safelink Wireless #2206053
Hi. This is Matt from SafeLink Wireless. We can surely help you with your concern. To further assist you, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611. Please be informed that your account number is your phone's serial number.
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comment to review:

Total disgust!!!

Safelink Wireless #2206050
Hi Marge S Wzg. This is Matt from SafeLink Wireless. We read your post. We sincerely apologize for the inconvenience you have experienced with our customer. Please know that this is not the kind of service we want our customers to experience. We would like to further review your account so we can help you fix the issue. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611. ^Ramel
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comment to review:

I ask for a supervisor and I keep being disconnected

Safelink Wireless #2202522
Hi Jerry R Rkc. This is Matt from SafeLink Wireless. We read your post. We are really sorry if you had a bad experience with our technical support. This is not how we want you to feel and experience with our service. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611.
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comment to review:

A bunch of idiots who no nothing about the system and their job, are running the tech support department!

Safelink Wireless #2202502
Hi. This is Matt from SafeLink Wireless. We read your post. We are really sorry if you're having some problems activating your new SIM card. As your service provider, we are determined to help you resolve this issue. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611.
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comment to review:

Tracking issue

Safelink Wireless #2202495
Hi James H Pkv. This is Matt from SafeLink Wireless. We read your post. We are really sorry if you're having some problems receiving your phone. As your service provider, we are determined to help you resolve this issue. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611.
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comment to review:

Terrible service

Safelink Wireless #2200541
Hi Lester F Okf. This is Matt from SafeLink Wireless. We read your post and we're reaching out to you. We sincerely apologize if you're having some problems in making and receiving phones call. As your service provider, we are determined to help you resolve this issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611.
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comment to review:

For a free cell phone

Safelink Wireless #2200540
Hi. This is Matt from SafeLink Wireless. We read your post and we're reaching out to you. We sincerely apologize you've experienced with our customer service. As your service provider, we are determined to help you with your concern. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611.
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comment to review:

My SafeLink phone has a Restriction and can't get or receive calld or text

Safelink Wireless #2200539
Hi William M Rnf. This is Matt from SafeLink Wireless. We read your post and we're reaching out to you. We sincerely apologize if you're having some problems in making and receiving phones call. As your service provider, we are determined to help you resolve this issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611.
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comment to review:

Can’t get my phone turned back on

Safelink Wireless #2193531
Hi Stephen C Xni. This is Matt from SafeLink Wireless. We read your post. We are really sorry if you're having some problems with your phone. As your service provider, we are determined to help you resolve this issue. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611.
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comment to review:

*** customer service

Safelink Wireless #2190834
Hi Diana B Ofb. This is Matt from SafeLink Wireless. Our sincere apologies for the inconvenience you have experienced with our customer service. We understand where you are coming from and how frustrating this has been. Please know that this is not the kind of service we want our customers to experience. To further assist you with this issue, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
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comment to review:

Safelink wireless

Safelink Wireless #2189922
Hi Stanley L Jyo. This is Matt from SafeLink Wireless. We sincerely apologize for the inconvenience you have experienced with our customer support. This is not the kind of service we want our customers to experience. Allow us to further review your account so we can provide a thorough explanation and concrete resolution for this issue. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

My service is inactive

Safelink Wireless #2188425
Hi Frances L Mft. This is Matt from SafeLink Wireless. Our sincere apologies for the inconvenience you have experienced with our service. We understand where you are coming from and how frustrating this has been. Please know that this is not the kind of service we want our customers to experience. To assist you with issue, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
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comment to review:

Extremely poor customer service

Safelink Wireless #2188424
Hi Eisa Wgh. This is Matt from SafeLink Wireless. Our sincere apologies for the inconvenience you have experienced with our customer service. We understand where you are coming from and how frustrating this has been. Please know that this is not the kind of service we want our customers to experience. To further assist you with this issue, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
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comment to review:

Someone stole my phone wind I was asleep

Safelink Wireless #2187131
Hi Kendrick B Mkn. This is Matt form SafeLink Wireless. We read your post and we're reaching out to you. We would like to apologize for the inconvenience you have experienced with our service. Kindly chat with us at http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Device never worked well always had glitches did not perform with excellence try to get a new device due to the fact that the device was stolen and customer service told me that I had to purchase they

Safelink Wireless #2186691
Hi James W Bsq. This is Matt from SafeLink Wireless. We read your post and we are reaching out to you. We are really sorry for what happened to your phone. To further assist you with your concern, please chat with us through this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Phone services

Safelink Wireless #2186685
Hi. This is Matt from SafeLink Wireless. We read your post and we are reaching out to you. Our apologies for the inconvenience this may have caused you. We understand that your previous experience was unpleasant. Give us another chance to make things right for you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please chat with us through this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Need a new phone back panel on phone is buckling hard to get it to close tightly

Safelink Wireless #2185324
Hi Carolyn B Aau. This is Matt from SafeLink Wireless.We are really sorry if you're having this problem. As your service provider, we are determined to help you resolve this issue. To further assist you, please chat with us at http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Reapply. Tech problems

Safelink Wireless #2185320
Hi Rebecca H Gte. This is Matt from SafeLink Wireless. We are really sorry if you're having this problem. As your service provider, we are determined to help you resolve this issue. To further assist you, please chat with us at http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Poor Service on Government number

Safelink Wireless #2182751
Hi Donna F Ksq. This is Mia from SafeLink Wireless. Our apologies for the inconvenience this may have caused you. We understand where you are coming from and we are determined to make things right for you. Let us take a closer look into what's going on so we can work with it and ensure a resolution for you. To further assist you, please copy this link https://www.tracfone.com/support/contact-us and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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1 reply
Stacie S Ofk
#2189288
Help me too Stacie Sexton sextonstacie68@***.com asap
comment to review:

My phone line is not connected yet

Safelink Wireless #2182736
Hi Loreta Dvt. This is Matt from SafeLink Wireless. We read your post and we are reaching out to you. Our apologies for the inconvenience this may have caused you. We understand that your previous experience was unpleasant. Give us another chance to make things right for you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please chat with us through this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
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comment to review:

Have no more hair left to pull out!!!

Safelink Wireless #2180299
Hi Angry B Hrx. This is Matt from SafeLink Wireless. We're sorry for the trouble you have encountered with our service. We are here to help you. For us to further address your concern, please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

SSgned up for a free Lifeline phone from dude on street in CA , moved back to Kansas and broke my device , saved $ n bought a new Moto E5+ on safelink website my nightmares started as soon as I

Safelink Wireless #2180296
Hi. This is Matt from SafeLink Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Allow us to see what we can do to help you with this. Please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Phone is not receiving calls

Safelink Wireless #2180281
Hi Sharena J Dlo. This is Matt from SafeLink Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Let's go over all the details and options together to resolve this issue. Please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Apply for free phone service for myself

Safelink Wireless #2177248
Hi TOM F Cel. This is Matt from SafeLink Wireless. We're sorry for the trouble. Let us help you with this. Please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Activating a new phone

Safelink Wireless #2174512
Hi Kathy O Hon. This is Matt from SafeLink Wireless. We're sorry for the trouble you have encountered with your phone service. Allow us to help you with this. Please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Phone is now working like it should

Safelink Wireless #2173762
Hi. This is Matt from SafeLink Wireless. We're sorry if you are having some problems with your phone. We would like to review your account so we can help you fix the issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word CHAT to 611611.
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comment to review:

I think that if I have an obsolete phone and need an upgrade I shouldn’t have to buy my own phone it should be free

Safelink Wireless #2170965
Hi. This is Matt from SafeLink Wireless. Our apologies for the inconvenience you may experience with the network migration. Please know that the major carriers are continually improving their networks, and we need to migrate all customers currently using (or plan to use) non-VoLTE devices. Let us check your account so we can look for all the possible options available to help you get through with this network update. Please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

FIRE THE *** PHILAPINES & HIRE AMERICANS!

Safelink Wireless #2170388
Hi. This is Matt from SafeLink Wireless. We read your post. We do apologize if you had a bad experience with our service. This is not how we want you to feel and experience. To further assist you with your issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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