comment to review:

I need a SIM card

Straight Talk Wireless #1818166
Hi Cypress. This is Maria from Straight Talk Wireless. Yes, we are always here to help you. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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comment to review:

Don't *** with Straightshit

Straight Talk Wireless #1817679
Hi Jaxon. This is Maria from Straight Talk Wireless. We're sorry that you're having problems with our service. We will be more than happy and eager to help you in resolving your concern. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We are looking forward in assisting you.
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comment to review:

Phone card won't work

Straight Talk Wireless #1817678
Hi Jaxon. This is Maria from Straight Talk Wireless. We're sorry that you're having problems with your service card. We're here and eager to help you. To further assist, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We are looking forward in assisting you.
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comment to review:

What happened to my phone?

Straight Talk Wireless #1817676
Hi Zavion. This is Maria from Straight Talk Wireless. We're sorry to know that you are having problems with your phone. Allow us to further check on it so we can have the issue resolved as quickly as possible. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We are looking forward in assisting you. Thank you.
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comment to review:

Do your reseach first before purchasing a phone with VoLTE capabilities

Straight Talk Wireless #1816532
Hi. This is Maria from Straight Talk Wireless. We appreciate the fact that you have chosen us as your service provider. Thank you for being a long time customer, and we are sorry for the trouble that you have encountered. We would like to check other options for you. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We are looking forward in assisting you.
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comment to review:

Terrible time getting ahold of someone

Straight Talk Wireless #1810495
Hi Elena S. This is Maria from Straight Talk Wireless. We're sorry for the negative experience you have encountered with our service. Allow us to make this right for you. Please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Dont ever have to return a higher price phone to them under warranty

Straight Talk Wireless #1809359
Hi Michael W. This is Maria from Straight Talk Wireless. We're sorry that you're having a problem with your phone. We'll look into this issue for you. Please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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1 reply
Anonymous
#1812067
No Maria bot you haven't helped at all...
comment to review:

Im not getting my text messages, some go to my old phone still

Straight Talk Wireless #1808849
Hi Lelia. This is Maria from Straight Talk Wireless. We're sorry for the negative experience you have encountered with our customer service and specially for not being able to receive text messages. Let's look further into this matter, and work to get this resolved. Please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Watch Out

Straight Talk Wireless #1808848
Hi Kelli Z. This is Maria from Straight Talk Wireless. We truly understand how you feel. Our carrier partners are making network changes in order to improve the overall service. These network changes will prevent your current non-VoLTE phone from working. In order to avoid a loss of service, you will need to upgrade to a VoLTE capable phone. We sincerely apologize for the inconvenience this network change may cause you. With an upgraded phone, you can now begin using the enhanced features of the new network, such as: Faster call connection Clearer, more natural sounding calls Improved battery life The ability to browse the internet, use data and GPS while on a call For further assistance, please contact us via chat at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Cant access my internet

Straight Talk Wireless #1808838
Hi Catfish. This is Maria from Straight Talk Wireless. We're sorry to hear what happened to your phone. For us to address you properly, please contact us via chat at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Actvaite the my phone

Straight Talk Wireless #1808837
Hi Bea. This is Maria from Straight Talk Wireless. Thank you for purchasing a new phone and a service card. We sincerely apologize that your phone is still not working. We're here and eager to help you. Please contact us via chat at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Saying i have no network

Straight Talk Wireless #1804420
Hi Gonsalo. This is Sara from Straight Talk Wireless. We understand how important it is to have excellent service. I'm sorry you're experiencing problems with your network. I assure you I will do all the research necessary to get this resolved for you. To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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comment to review:

Don't buy

Straight Talk Wireless #1802255
Hi Samella. This is Maria from Straight Talk Wireless.We are sorry to hear that you are having this situation. Please accept our deepest apology for this experience. Allow us to check your account and provide you with the best possible resolution. To further assist you, copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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1 reply
Judith T Mjx
#1802615
Maria, you r the one I spoke with. You r not interested in supporting customers. Tell someone in management,not in Phillipines, to call me or I will continue to place complaints eberywhere.
comment to review:

Would not deal with them if i didnt have to was terrible

Straight Talk Wireless #1800837
Hi. This is Sara from Straight Talk Wireless. We sincerely apologize for the inconvenience you have experienced with our service. We definitely don’t want you to feel that way and we do want to make sure that we look into this for you. To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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comment to review:

Would not deal with them if i didnt have to was terrible

Straight Talk Wireless #1800409
Hi Piers. This is Maria from Straight Talk Wireless. We are sorry to hear about your most recent experience. This is never what we like to hear nor what we want our customers to feel when speaking with our customer service team. We can only provide our sincerest apologies for your experience, and want to make sure your concerns have been addressed today. Allow us to check other options for you. For assistance, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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comment to review:

Need my daughter phone on

Straight Talk Wireless #1799743
Hi. This is Sara from Straight Talk Wireless. To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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comment to review:

Do not use

Straight Talk Wireless #1798253
Hi This is Maria from Straight Talk Wireless. I read your post and am sorry that you're having problems with our service. We're here to help you. Please chat with us at http://bit.ly/2CuBvXO or call us at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Put minutes on my phone

Straight Talk Wireless #1798192
Hi. This is Maria from Straight Talk Wireless. We're sorry to hear that the minutes were added to the wrong phone number. Let us further check on it and seen how we can further assist. Please contact us via chat at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

My god damn phone don't work

Straight Talk Wireless #1798177
Hi. This is Maria from Straight Talk Wireless. We're sorry to know that your phone is not working. We are here and eager to help you with a resolution. Please contact us via chat at http://bit.ly/2CuBvXO.For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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comment to review:

Never ever use them!

Straight Talk Wireless #1798175
Hi. This is Maria from Straight Talk Wireless. Please accept my sincere apology. I am very sorry to learn that your experience with our service, was less than adequate. We would like to discuss the details of the issue, so that we can address it immediately. Kindly contact us via chat at http://bit.ly/2CuBvXO so we can provide a concrete resolution. You may also contact our Customer Care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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comment to review:

Do not use

Straight Talk Wireless #1797791
Hi Satori. This is Maria from Straight Talk Wireless. We sincerely apologize for the inconvenience you have experienced with our customer service. Please know that this is not the kind of service we want our customers to experience. Let us further check your account so we can help you fix the issue. Kindly chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Be aware

Straight Talk Wireless #1797789
Hi joseph c. This is Maria from Straight Talk Wireless. We read your post, and we're really sorry for the inconvenience you have experienced with your Mobile Hotspot service. Please know that it is never our goal to let you experience such troubles. We would like to further review your account so we can provide a concrete resolution for this issue. Kindly chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Put minutes on my phone

Straight Talk Wireless #1797788
Hi Luby. This is Maria from Straight Talk Wireless. We read your post, and we are sorry if you are having this problem. Let us further check your account so we can provide a concrete resolution for this issue. Please chat with us at http://bit.ly/2CuBvXO. You may also contact our Customer Care Center at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Put minutes on my phone

Straight Talk Wireless #1797516
Hi, Luby. This is Maria from Straight Talk Wireless. We're sorry to hear that. We'd like to speak with you to check your account and see what options might be available for you. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Do Not Use

Straight Talk Wireless #1797511
Hi, Satori. This is Maria from Straight Talk Wireless. We are deeply sorry for this situation. We never like hearing that our customers are having an unpleasant time with customer service. We would be more than happy to address your concerns and resolve any issues not addressed. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Do not use

Straight Talk Wireless #1797507
Hi, Satori. This is Maria from Straight Talk Wireless. We sincerely apologize for the trouble you have encountered with our customer service. Please know that we're here to assist with any concerns that you may have. We'd like to learn more about your situation and what exactly happened. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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comment to review:

Put minutes on my phone

Straight Talk Wireless #1797504
Hi Luby. This is MariaST from Straight Talk Wireless. Please chat with us using this link http://bit.ly/2CuBvXO for us to further assist you with your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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comment to review:

Hotspot not working

Straight Talk Wireless #1795369
Hi. This is Maria from Straight Talk Wireless. I read your post and am sorry that you're having a problem with your hotspot. We're here to help you. Please chat with us at http://bit.ly/2CuBvXO or call us at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Hotspot not working

Straight Talk Wireless #1795334
Hi PissedConsumer1742996. This is MariaST from Straight Talk Wireless. We sincerely apologize for any inconvenience we have caused you. Please chat with us at http://bit.ly/2CuBvXO so we can further assist you. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Hotspot not working

Straight Talk Wireless #1794409
Hi Hi Naoki. This is Maria from Straight Talk Wireless. I read your post and am sorry that you're having trouble with your hotspot service. If you could chat with us at http://bit.ly/2CuBvXO or call us at 1-877-430-2355, so we could further resolve the issue at hand. We'll help you get running. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Never

Straight Talk Wireless #1793729
Hi. This is Maria from Straight Talk Wireless. We are sorry for this experience. It's our goal to ensure we are never providing misleading information when it comes to any of our services. We need to inform you that before October 23rd, mobile hotspot was strictly prohibited in all of our service plans. The Straight Talk $55 Ultimate Unlimited Plan includes 10 GB of mobile hotspot. This service has been recently added to our system just for this plan. We want to prevent any service interruption, so we advise you not to use this service in another plan. You may want to check our Terms and Conditions in our website at https://www.straighttalk.com/wps/portal/home/h/legal/terms-and-conditions. To further assist you with your concern, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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comment to review:

Don't get!!!

Straight Talk Wireless #1793723
Hi. This is Maria from Straight Talk Wireless. We are sorry to hear about your most recent experience. This is never what we like to hear nor what we want our customers to feel when speaking with our customer service team. We can only provide our sincerest apologies for your experience and want to make sure your concerns have been addressed today. To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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comment to review:

Because I can’t make any calls

Straight Talk Wireless #1793722
Hi. This is Maria from Straight Talk Wireless. We are sorry for this experience. For us to help you fix your phone, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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comment to review:

I would like to get my rewards after 3 yrs

Straight Talk Wireless #1793721
Hi. This is Maria from Straight Talk Wireless. We are sorry for this experience. We would like to take a closer look into this. For us to escalate your concern, we would need your account information. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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comment to review:

To change my number

Straight Talk Wireless #1793719
Hi. This is Maria from Straight Talk Wireless. We are sorry to hear that your phone number has been changed. Can you please let us check your account? For us to help you, copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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comment to review:

I would not go through them

Straight Talk Wireless #1793716
Hi. This is Maria from Straight Talk Wireless. We are concerned to hear that you feel this way. We know the importance of getting this resolved, and we will be glad to look into the issue. For further assistance, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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1 reply
Wesley B Jra
#1799925
Thanks for replying back but unless ur giving me a refund I don't want nuttin to do with yal. Ur customer service are the ones who messed it up so why would I call or text them.
comment to review:

Not worth the few dollar monthly savings

Straight Talk Wireless #1793715
Hi. This is Maria from Straight Talk Wireless. We are sorry if you had terrible experience with our customer service. Is your phone now working? If not, let us help you out. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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comment to review:

Nothing yet my phone is still not working

Straight Talk Wireless #1793712
Hi. This is Maria from Straight Talk Wireless. We are sorry to hear that your phone is not working properly. For us to provide you with the PUK code, we will need to access your account. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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comment to review:

My phone has been deactivated when i have until the 16th of december

Straight Talk Wireless #1793710
Hi Jovany. We are sorry to hear that your phone has been deactivated before your service end date. We would like to take a closer look into your account. To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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comment to review:

Do not Buy Straight talk phones

Straight Talk Wireless #1793709
Hi. This is Maria from Straight Talk Wireless. We are sorry for the trouble that you have encountered. This is not the experience we want for any of our customers. We want to take a closer look into this with you. For further assistance, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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comment to review:

Do not use Straight Talk

Straight Talk Wireless #1793708
Hi. This is Maria from Straght Talk Wireless. We appreciate you reaching out to us. We know how important it is to have reliable data. Let's work together with resolving this issue. To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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1 reply
Dejour Tpy
#1795761
How do you text help to 611611
comment to review:

DO NOT BUY!!!!!!!!!!!!!!!!!!!!!!!

Straight Talk Wireless #1793707
Hi. This is Maria from Straight Talk Wireless. We are sorry for the trouble that you have encountered. Unfortunately, our devices require at least one year of service to be unlocked. You can obtain more information on Unlocking Policy by following the link, https://www.tfwunlockpolicy.com or by contacting our Unlocking Department at 1-888-442-5102. If you have questions or concerns, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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1 reply
Anonymous
#1794028
I have had service for years. I had to replace my broken phone. The new phone broke after 3 months, had to replace that phone. They sent a used phone though the one I sent them was new. I decided to cancel service with straight talk. They would not unlock phone or refund money for phone.
comment to review:

Do not use Straight Talk

Straight Talk Wireless #1793511
Hi PissedConsumer1740394. This is Maria from Straight Talk Wireless. Our sincere apologize for the inconvenience we have caused you. Please chat with us at http://bit.ly/2CuBvXO so we can further assist you with your concerns. You can also call us at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

DO NOT BUY!!!!!!!!!!!!!!!!!!!!!!!

Straight Talk Wireless #1793508
Hi Garron. This is Maria from Straight Talk Wireless. We apologize for the inconvenience that you have experienced with our service. Please contact via chat using this link http://bit.ly/2CuBvXO or you can also text HELP to 611611. You can also call us at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Pay attention to deceptive rewards earned. My rewards activity screen shows that I earned 7000 rwards points when I activatd a new phne. But it shwed an extra line reward; should've shwn new ph rewrd

Straight Talk Wireless #1792552
Hi. This is Maria from Straight Talk Wireless. We sincerely apologize to hear that you've had an unpleasant experience with your Rewards Points and our service. We always aim to deliver a great experience. We are gutted when we miss the mark. We will use the feedback to make us better and to ensure this doesn’t happen again. If your issue is not yet resolved, please contact us via chat at http://bit.ly/2CuBvXO or call 1-877-430-2355 for immediate assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Don't go to Straight Talk

Straight Talk Wireless #1792547
Hi. This is Maria from Straight Talk Wireless. We sincerely apologize to hear that you've had an unpleasant experience with your phone and our service. We always aim to deliver a great experience. We are gutted when we miss the mark. We will use the feedback to make us better and to ensure this doesn’t happen again. If your issue is not yet resolved, please contact us via chat at http://bit.ly/2CuBvXO or call 1-877-430-2355 for immediate assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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comment to review:

Don’t take advertising from straight talk as being straightforward

Straight Talk Wireless #1780109
Hi Misleading-irksme. This is Maria from Straight Talk Wireless. We sincerely apologize for the inconvenience this may have caused you. This is not how we want you to feel and experience. Allow us to take a closer look into what is going on and ensure there is a resolution for you today. For assistance, please chat with us at http://bit.ly/2CuBvXO, call Customer Service at 1-877-430-2355, or text the word Chat to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
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comment to review:

Don't switch to straight talk

Straight Talk Wireless #1780106
Hi CostlyBarb. This is Maria from Straight Talk Wireless. We do apologize for the inconvenience this may have caused you. Please know that this is not the kind of service we want our customers to experience. We would like to review your account so we can provide a concrete resolution. Please chat with us at http://bit.ly/2CuBvXO or call us at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.Thank you.
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comment to review:

New phone, no network

Straight Talk Wireless #1776576
Hi. This is Maria from Straight Talk Wireless. We sincerely apologize for the inconvenience. This is not the standard of business we want you to have, and be assured that we will do our best to help you fix the phone service. Your time is valuable, and we want to make sure that you get the assistance that you need. For assistance, please chat with us at http://bit.ly/2CuBvXO, call Customer Service at 1-877-430-2355, or text the word Chat to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. ^Robert
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comment to review:

Stick with a major carrier

Straight Talk Wireless #1776570
Hi. This is Maria from Straight Talk Wireless. We sincerely apologize for having slow data connection. We definitely want your data speed running lightning fast! Allow us to take a closer look into what is going on and ensure there is a resolution for you today. For assistance, please chat with us at http://bit.ly/2CuBvXO, call Customer Service at 1-877-430-2355, or text the word Chat to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. ^Robert
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