comment to review:

I’ve been w straight talk for years n was once a satisfied customer. But the last two years has been horrible! I went from a automatic refill customer to lesser bill to now a lower plan. Tonight Ive

Straight Talk Wireless #2050259
Hi. This is Maria from Straight Talk Wireless. We apologize for all the trouble you have encountered with our service. As one of our long time customers, we didn't mean to make you feel this way. We value your patronage to our service and allow us to straighten things out with you. Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Have no phone service day 5 actually data and messaging

Straight Talk Wireless #2050258
Hi, Linda C Yrq. This is Maria from Straight Talk Wireless. We understand your frustration, and we apologize for all the trouble you have encountered with our service and our customer service. This is not the kind of service we want you to have. It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

I need help setting up my Google account and my make sure my data is on now if you can't help me then this plan sucks

Straight Talk Wireless #2050257
Hi. This is Maria from Straight Talk Wireless. We will be glad to help your husband set up his new phone. He can chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. He may also text the key word HELP to 611611.
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comment to review:

Needed to change mobile telephone carrier

Straight Talk Wireless #2050256
Hi. This is Maria from Straight Talk Wireless. Unfortunately, we do not support Smartwatch at the moment. As per our interest to serve our customers better, we are continuously working on improving and expanding our products and overall service. Should you need assistance, please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

You guys are straight out fakers and not true at all

Straight Talk Wireless #2050240
Hi, Suzi J Vdn. This is Maria from Straight Talk Wireless. We apologize for any trouble we may have caused you. We'd like to speak with you to further investigate your case and straighten things out. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

My phone is saying sim not provisioned MM#2

Straight Talk Wireless #2050239
Hi. This is Maria from Straight Talk Wireless. We apologize if you are having issues with your SIM card. Let us check your account so we can provide a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

File complaint, request restitution

Straight Talk Wireless #2050236
Hi, Carmon l Uww. This is Maria from Straight Talk Wireless. We apologize for all the trouble you have encountered with our service and our customer service. It's important that you have a satisfying experience with the services you are being provided. Allow us to gather some information so we can better assist you with your concern. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Phone activation

Straight Talk Wireless #2050233
Hi, William Z Xqb. This is Maria from Straight Talk Wireless. We apologize for all the trouble this has caused you. This is never the way we want you or any of our customers to experience. We'd like to speak with you to further investigate your case and straighten things out. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Poor customer service

Straight Talk Wireless #2046768
Hi, brian s Zxp. This is Maria from Straight Talk Wireless. We understand your frustration, and we apologize for all the trouble you have encountered with our service and our customer service. This is not the kind of service we want our customers to experience. We're more than happy to investigate this matter with you. Give us another opportunity to gather some information about this inconvenience, so we can escalate it and get in touch with you as soon as possible. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Dropped calls

Straight Talk Wireless #2046743
Hi. This is Maria from Straight Talk Wireless. We apologize for all the trouble you have encountered with our service. This is not the kind of service we want you to have. Let us check your account so we can provide a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Didn't get message I was suppose to get

Straight Talk Wireless #2046718
Hi, Linda J Yhl. This is Maria from Straight Talk Wireless. We apologize for the trouble you have encountered in setting up your new phone. We completely understand that your time is valuable, and we want to make sure that you get the assistance you need. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

My name on phone

Straight Talk Wireless #2045305
Hi. Sharon V Qev. This is Maria from Straight Talk Wireless. We understand your frustration, and we apologize for the trouble this has caused you. As one of our long time customers, we didn't mean to make you feel this way. We value your patronage to our service and allow us to straighten things out with you. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Tune on my new phone

Straight Talk Wireless #2045304
Hi. This is Maria from Straight Talk Wireless. We apologize for the trouble you have encountered in activating your new phone. We appreciate your business with us and certainly would want for it to continue. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Need to talk to customer service

Straight Talk Wireless #2045302
Hi, Dawn K Esm. This is Maria from Straight Talk Wireless. We apologize for the trouble you have encountered with our customer. We appreciate your business with us and certainly would want for it to continue. We are here for you, and we would love to help out. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

I need to get more minutesi need a call or tex back please I am wanting more minutes & want auto pay

Straight Talk Wireless #2045300
Hi, Dawn K Esm. This is Maria from Straight Talk Wireless. We apologize for the trouble you may have encountered. You can purchase a service plan on our website at https://www.straighttalk.com/all-plans or text the word BUY to 611611. You can also contact our customer care at 1-877-430-2355 so we can better assist you on purchasing a service plan and enrolling to our Auto-Refill program. Should you need further assistance, please chat with us using this link http://bit.ly/2CuBvXO. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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comment to review:

My husband and I can not receive or place calls on our devices.

Straight Talk Wireless #2045292
Hi, Loretta C Xqu. This is Maria from Straight Talk Wireless. We understand your frustration, and we apologize for all the trouble you and your husband have encountered with our service. This is never the way we want you or any of our customers to experience. It's important that you have a satisfying experience with the services you are being provided. Give us another opportunity to gather some information about this inconvenience, so we can escalate it and get in touch with you as soon as possible. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Can not receive or place calls.

Straight Talk Wireless #2045289
Hi, Loretta C Xqu. This is Maria from Straight Talk Wireless. Providing reliable service is extremely important to us. We apologize for the trouble you and your husband have encountered with our service. As your service provider, we are here to correct everything regarding with your issue. Allow us to review your account so we can provide a thorough explanation and concrete resolution for your issue. However, we need to take this in private. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Where do I start.....

Straight Talk Wireless #2045287
Hi, NATASHA S Tlg. This is Maria from Straight Talk Wireless. We are deeply sorry to hear about the charge made in your bank account and for all the trouble you have encountered with our customer service and in porting out your phone number. The provider will send a request to Straight Talk to release the number. Straight Talk will then process the request. It may take a few minutes to a few hours however it may take up to 24-48 hrs. Allow us to straighten things out with you. For further assistance, please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Because I can’t make any calls

Straight Talk Wireless #2045241
Hi. This is Maria from Straight Talk Wireless. We apologize for the trouble you have encountered with our service. Let us check your account so we can provide a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Did not get to talk to no one

Straight Talk Wireless #2045239
Hi, Karen K Zyt. This is Maria from Straight Talk Wireless. Total customer satisfaction is determined by variety of factors, but none is more important than the customer's experience. We apologize for the trouble you have encountered with our customer service. We understand that your previous experience was unpleasant, and we wish to make it right for you. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Not receiving incoming text from other providers to my straight talk phone.

Straight Talk Wireless #2045232
Hi. This is Maria from Straight Talk Wireless. We apologize if you are having problems with your SMS. Let us check your account so we can provide a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

It says my phone is inactive

Straight Talk Wireless #2045231
Hi, Elizabeth B Tdi. This is Maria from Straight Talk Wireless. We apologize for this inconvenience. Allow us to make things right for you. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Yes I want to write a review.Yall took my money then inactivated my phone

Straight Talk Wireless #2045230
Hi, Elizabeth B Tdi. This is Maria from Straight Talk Wireless. We apologize for all the trouble you have encountered with our service. This is not the kind of service we want you to have. Let us check your account so we can provide a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

They suck

Straight Talk Wireless #2045229
Hi, Kenneth B Ohw. This is Maria from Straight Talk Wireless. Our goals are to provide a consistently reliable service and an exemplary level of customer service. Unfortunately, we did not meet these goals and we sincerely apologize for the inconvenience we have caused you. Allow us another opportunity to help you. We value your business with us and we would like to address your concerns as quickly as possible. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Sudden cut off making phone calls, not one help option available

Straight Talk Wireless #2045223
Hi, Lois M Ayn. This is Maria from Straight Talk Wireless. We understand your frustration, and we apologize for all the trouble you have encountered with our service. As one of our long time customers, we didn't mean to make you feel this way. We appreciate your business throughout the years you’ve been with us and certainly would want it to continue. Allow us to make things right for you. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Had a month free service and mow they are say i dont

Straight Talk Wireless #2038830
Hi. This is Maria for Straight Talk Wireless. We apologize for the trouble you have encountered with our service and our customer service. As one of our long time customers, we didn't mean to make you feel this way. We'd like to speak with you to further investigate your case and straighten things out. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word HELP to 611611.
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comment to review:

Not impressed

Straight Talk Wireless #2038828
Hi. Kasey S Okn. This is Maria for Straight Talk Wireless. Thank you for being a loyal customer. On the other hand, we apologize for the trouble you have encountered with our service. As one of our long time customers, we didn't mean to make you feel this way. We value your patronage to our service and allow us to straighten things out with you. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word HELP to 611611.
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comment to review:

Upset with the tricky page when purchasing a plan

Straight Talk Wireless #2038827
Hi. This is Maria from Straight Talk Wireless. We apologize if you're experiencing issues with our website. Guaranteed that our website is made in such a way not to mislead our customers. We will make sure we'll have this taken care of. Should you need further assistance, please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word HELP to 611611.
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comment to review:

CUSTOMER SERVICE

Straight Talk Wireless #2038820
Hi. This is Maria for Straight Talk Wireless. We apologize for the trouble you have encountered with our customer service. We are here for you, and we would love to help out. Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word ORDER to 611611.
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comment to review:

Big Disappointment

Straight Talk Wireless #2038788
Hi, Julie H Uix. This is Maria for Straight Talk Wireless. We apologize if you did not receive you replacement phone. This is never the way we want you or any of our customers to experience. Allow us to gather some information so we can better assist you with this matter. Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word ORDER to 611611.
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comment to review:

Service is the worse

Straight Talk Wireless #2038783
Hi. This is Maria for Straight Talk Wireless. We understand your frustration, and we apologize for all the trouble you have encountered with our service and our customer service. It's important that you have a satisfying experience with the services you are being provided. We appreciate your business with us and certainly would want for it to continue. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Complaint

Straight Talk Wireless #2038779
Hi, Jerri D Xpm. This is Maria for Straight Talk Wireless. We understand your frustration and we apologize for all the trouble this has caused. You need first to send your defective phone back to us before we can send you any replacement phone. We will be sending you an airbill that will serve as your return label that will include a letter that indicates how to package and ship the defective phone back to us. Once we receive the defective phone, we will send the replacement phone which you should receive in two business days. For further assistance, please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Phone messed up

Straight Talk Wireless #2038538
Hi, Tayton Yeo. This is Maria from Straight Talk Wireless. We apologize for the trouble you have encountered with our service. Let us check your account so we can provide a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

No contact with human only automatic

Straight Talk Wireless #2038537
Hi, Krystyn Ttp. This is Maria from Straight Talk Wireless. We are sorry to hear that. You can purchase a new phone on our website at https://www.straighttalk.com/all-phones. You can also visit the nearest Walmart stores or contact our customer care at 1-877-430-2355 so we can better assist you in purchasing a new phone. If you need further assistance, please chat with us using this link http://bit.ly/2CuBvXO. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

To get my phone unlocked

Straight Talk Wireless #2038528
This is Maria from Straight Talk Wireless. We can surely help you unlock your phone. However, we have to check first if your device is eligible to unlock. To unlock the phone, you may contact our customer care at 1-877-430-2355. You can also unlock the phone by visiting our website at http://www.tfwunlockpolicy.com/?lang=en. For the unlocking process of your device, we can also check what we can do about it. Below are the unlocking requirements. These are some of the main criteria used to determine your device's eligibility for the Unlocking Program. 1. The device must have not been reported as stolen, lost, or associated with fraudulent activity. 2. The device may have already been unlocked or device may have a pending unlock request (customer should call for resolution). 3. The device must have been activated on TracFone service for no fewer than 12 months. 4. The device must have redeemed no fewer than 12 months of service. 5. The device must have active service or be within 60 days after service expired. But we have a newly released update with our unlocking procedure. You will now have the option to unlock your phone for a fee if you have not met the 12 months of service requi...
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comment to review:

Phone off

Straight Talk Wireless #2038521
This is Maria from Straight Talk Wireless. We understand your frustration, and we apologize for all the trouble you have encountered with our service. It's important that you have a satisfying experience with the services you are being provided. Let us check your account so we can provide a concrete resolution. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
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comment to review:

Cant make calls or messages

Straight Talk Wireless #2038486
Hi Sloan. This is Maria from Straight Talk Wireless. We are sorry to hear that you are having issues with in making and receiving phone calls. To further assist you, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Need phone unlocked to use another carrier

Straight Talk Wireless #2038484
Hi Melody. This is Maria from Straight Talk Wireless. Our branded phones are not carrier unlocked. It can only be activated in our service. However, we can unlock your phone only if you meet the set requirements. Straight Talk Wireless will provide an unlocking code to customers who request unlocking, provided they meet the following conditions: 1. Device must have not been reported as stolen, lost, or associated with fraudulent activity. 2. Device may have already been unlocked or device may have a pending unlock request (customer should call for resolution). 3. Device must have been activated on our service for no fewer than 12 months. 4. Device must have redeemed no fewer than 12 months of service. 5. Device must have active service or be within 60 days after service expired. However, we now offer our customers the option to unlock the phone for a fee if they have not met the 12 months of service requirements. The fee will be $150 minus $12 for every paid active month per device (cards on reserve are not calculated as paid active). To process your unlocking request, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword UNLOCK to 611611.
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comment to review:

Unlock phone

Straight Talk Wireless #2038479
Hi Melody. This is Maria from Straight Talk Wireless. We are sorry for the trouble. To assist you in unlocking your device, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword UNLOCK to 611611 to received instructions on how to unlock your phone. Thank you.
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comment to review:

Need phone unlocked to use another carrier

Straight Talk Wireless #2038478
Hi Karebear2o1. This is Maria from Straight Talk Wireless. We are sorry for the trouble. To assist you in unlocking your device, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword UNLOCK to 611611 to received instructions on how to unlock your phone. Thank you.
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comment to review:

Locked Carrier Sim

Straight Talk Wireless #2024935
Hi Amanda N Toh. This is Maria from Straight Talk Wireless. We are sorry for the inconvenience. Our branded phones are not carrier unlocked. It can only be activated in our service. However, we can unlock your phone only if you meet the set requirements. Straight Talk Wireless will provide an unlocking code to customers who request unlocking, provided they meet the following conditions: 1. Device must have not been reported as stolen, lost, or associated with fraudulent activity. 2. Device may have already been unlocked or device may have a pending unlock request (customer should call for resolution). 3. Device must have been activated on Straight Talk Wireless service for no fewer than 12 months. 4. Device must have redeemed no fewer than 12 months of service. 5. Device must have active service or be within 60 days after service expired. However, beginning February 03, 2021, we now offer our customers the option to unlock the phone for a fee if they have not met the 12 months of service requirements. The fee will be $150 minus $12 for every paid active month per device (cards on reserve are not calculated as paid active). To further discuss these in details, chat with us at http:/...
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comment to review:

The phone sound does not work

Straight Talk Wireless #2024933
Hi Demosthenes P. This is Maria from Straight Talk Wireless. We are sorry to hear that you haven't received your replacement phone. Allow us to check the status of your replacement. Please chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Multiple help failures

Straight Talk Wireless #2024930
Hi Eudora Knf. This is Maria from Straight Talk Wireless. We are sorry to hear that you are having issues after changing your phone number. Please allow us to check your account. You may chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Poor customer service.

Straight Talk Wireless #2024929
Hi George S Ucm. This is Maria from Straight Talk Wireless. We are sorry for the bad experience. Can you please provide us more details about the issue that you have encountered. To assist you, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Terrible customer service

Straight Talk Wireless #2024927
Hi Jill D. This is Maria from Straight Talk Wireless. Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business and would like to address your concerns as quickly as possible. To assist you, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

No service, can't send or receive text

Straight Talk Wireless #2024873
Hi Hillman. This is Maria from Straight Talk Wireless. We are sorry to hear about your issue. Let us check on your account so we can provide a concrete resolution. Please chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Unsatisfactory customer service

Straight Talk Wireless #2024872
Hi Cassie M. This is Maria from Straight Talk Wireless. We are sorry to hear that you are caught in this situation. We will be more than happy and eager to help you in resolving your concern. Please chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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comment to review:

Straight Talk is a scam!

Straight Talk Wireless #2024870
Hi Jimmy W. This is Maria from Straight Talk Wireless. We are sorry for the trouble. Please be informed that at 60 GB, we reserve the right to review your account for usage in violation of Straight Talk’s Terms and Conditions. To further assist you, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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Not replacing the correct phone

Straight Talk Wireless #2024869
Hi Sheena S. This is Maria from Straight Talk Wireless. We understand your frustrations and we are determined to help you get your problem resolved. Please chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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Bought a new phone and both phones do not work

Straight Talk Wireless #2024866
Hi Molly H. This is Maria from Straight Talk Wireless. We regret to hear that you are displeased with our product and service. We understand that your previous experience was unpleasant and we wish to make it right for you. Please chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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