New Reviewer

Greentree Servicing - Late Payments

I have had at least 3 mortgage companies before green tree and have never had a problem with late fees. I have always set my payments from the bank on the same day. Yet some months they get it in time yet other months it's conveniently late. I have called and spoke to customer service who are rude and blame my bank. I have great credit scores-there is something fishy about this company. Not to mention, again, their rude customer service. BUT guess if I worked for a company who always got callers complaining I might be rude too. Here's a hint- don't screw with your clients, you won't get angry callers, and then you'd have better customer service!
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ID
#466482 Review #466482 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Greentree Servicing Mortgage
Loss
$80