Frank s Uqa

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Verified Reviewer
| map-marker Cicero, New York

Wee Care Pediatrics Of Cicero - Mislead and shut down

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Terrible to work with. Kids moved to North Carolina. Trying to get records from the doctors up here to the school. NC has a release form they need. So I had NC school fax the form to Wee Care Pediatrics. I call Wee Care and they say they have the forms but I need to go down to sign a release and pay $20 before they send them back. So I interrupt my day, drive down there. When I get there Iโ€™m told: โ€œsorry our policy is we donโ€™t sign forms unless they are oursโ€. I explained the ramifications of this. I get the robotic โ€œour policy says etc etc.โ€. Now this is no large corporate entity. Just an apathetic robot sitting at a desk. They have been terrible recently and we are all glad the kids have a reason to seek other healthcare.
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Reason of review:
Poor customer service
Frank s Uqa

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Verified Reviewer
| map-marker Brewerton, New York

Days Inn - Lied to, Cancelled reservation, fraudulent credit card charge.

Made a reservation for my mother 12/22/13 for the local Days Inn in Brewerton, NY. Got the reservation confirmation email. Later that night she goes to check in. I had met her there to make sure it went smoothly. Clerk says "we do not have a reservation under that name" I explain I have an email confirmation. She says "oh, you used to 800#, that explains it. They just cancel reservations sometimes by mistake". The place is a ghost town anyhow so she check in my mother and honors the price. Now, when I made this reservation, the people at 1-80*-225-**** asked me for my card. I explained I cant use this card for billing. My mother will pay with her card when she checks in. I was told that was no problem and the card was just to hold the room. So, next day I am checking my banking and noticed a hold of $230.52. I call the 800#. I get a rep whose English was so terrible I could not understand them. He transfers me to customer service. They have no idea whats going on. Very snotty on the phone. She says she will direct me to corporate. I get connected to the Days Inn in Brewerton, where the girl gets very defensive, claims she is the one that checked my mother on last night. Says I had made 4 reservations and she was nice enough to cancel 2 of them with no penalty. I asked "what about the third? I only made one call and made one reservation" She says..and this is the kicker..Wait, you only have one room? I checked you in for two rooms." I said, "if you were really there, you would remember that there was one woman checking in, you handed her one key and checked her in for one room". Now, I do recall a scent of marijuana and her eyes being red, so maybe that had something to do with it. I'm not judging, but it may explain some of this. So she continues to talk in circles, changing her story, etc. End result is I can not get my bills paid because of this credit card hold. I will be stopping in tomorrow morning 7am to talk to the manager, Jessica. Of course, I can never stay at a Days Inn again, but they had better release the funds on my credit card. I sent an email to corporate because getting circle jerked by foreigners on the phone for an hour obviously didnt help. I'll follow up with any resolution.
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Loss:
$231
6 comments
gerald claude

Re-read your precious story. Here is what I think really happened.....your such a cheap arz.....that you never did make that reservation for your dear ole mumm.

In a moment of panic you fabricated this whole story, so that she would have to use her credit card.....you ought to be ashamed of yourself.....some daughter you are.....blaming that over worked clerk and that foreigner......who you were supposedly on the phone with (wink wink) was really one of those phone sex sites.....there in lies the amount on hold on your credit card.

I think there are more issues going on here than you are letting on. lets play

gerald claude

No.....I like to focus my energy on whiners......you have my attention right now princess. Oh and please do tell us what Jessica says, can't wait. Off I go....trolling for more whiners.....

Frank s Uqa

So you arent really interested in problems, solutions and sharing stories. More just trolling and looking for conversation.

There's dating sites for that. Good luck and I hope you find that special someone.

4 complaints by you and 900 comments on other folks. At least we can say you are persistent in your search for companionship.

gerald claude

Congratulations, you own a dictionary.......maybe you should have asked for a hit......kill that bug up your 4th point of contact. Curious....was it good for you.....the circle *** thing and all...again just curious

Frank s Uqa

judge

jษ™j/Submit

verb

gerund or present participle: judging

1.

form an opinion or conclusion about.

You are correct, I was judging. I did form a conclusion. So I was not correct in saying "not judging" I'll stand right by the language thing though. Having to ask Habib to repeat himself over and over is very frustrating when you know at the end of it all he is just going to pass you off to someone else.

gerald claude

"Circle Jerked by foreigners?" oh so that was the reference above to the bad English....nice. "Now, I do recall a scent of marijuana and her eyes being red, so maybe that had something to do with it. I'm not judging".......yes you are

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