Summerlin Dental - Dentist performs treatment not covered by insurance
I highly discourage using this dentist. I came in for a basic cleaning and after evaluation they suggested a different treatment for me. I told them that the treatment needed to be covered by my insurance because I am not in a position, financially, to pay out of pocket for services. After much discussion, they *INSISTED* that the work that I needed was covered by my insurance. however, my insurance denied their claim 3 times. I submitted my own appeal, and they denied mine. I now have over $400 in debt to this dentist, when all I came in for was a basic cleaning. When I asked why they didn't submit a pre-treatment auth for me, they said "Because it's not required by your insurance." I was told they can't suggest treatment based on what insurance covers, which is understandable. However, why didn't their team mandate a pre-treatment auth when their customer specifically told them he couldn't pay out of pocket expenses? The answer to that question is the reason why you should NOT go here.
Las Vegas, Nevada
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