New Reviewer

Grey defence - GreyDefence guarantee is a scam

I ordered grey defence xtreme 1.0 in march 2013. Three weeks later I received them. There was no proper seal, they stunk and capsules were all squashed up and looked like they were made in someone's kitchen. I was assured they might be ugly but they work and offered a money back guarantee of 6 months. I saw no effect at all. I was told I needed to use them for 6 months minimum . Xtreme 2.0 was being released so I ordered 3 more. In the meantime they sent a ration bottle of the previous rubbish. I ordered another bottle just so I could try for 6 months but none available. Before 6 months was up I cancelled the order since they still hadn't released Xtreme 2.0 and asked for refunds. They only refunded me for the cancelled orders but didn't want to know about the actual order. They never respond with in 24 hours as they say they would and their live chat is never manned. They stopped replying to my emails and told me they had refunded me. Their idea of a refund is cancelling my 2 orders. They have so many hidden terms and conditions. 1. You need to request an RMA, I never got one 2. You need to return your invoice with bar codes, I never had one 3. You have 10 days to return empty bottles 4. Must include copy of email RMA When I asked for refund they said there is a 30 day accounting period They also asked me to email them bar codes?! Any excuse to get around refunding The products don't work and they have absolutely zero integrity Avoid at all costs Grey Defence is the worst
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ID
#456816 Review #456816 is a subjective opinion of poster.
Location
Newport, Wales
Loss
$189