Carman Chrysler Jeep Dodge - Vastly Overcharged by Dealer for a simple car repair
Because I was recovering from an illness, I could not do a simple repair on my car, so I stopped by the local dealer, Carman Jeep, New Castle, DE. I told them I simply needed the brake switch ($25.00 cost) to be replaced, a task that took not more that 15 minutes ($25.00 labor). My bill was $201.45, an overcharge of $151.45. I paid them with a credit card and had to leave on a two week trip. Upon return, I called them and was placed on hold, then disconnected. I called again a few days later and asked for the service manager. Upon explaining the problem, he placed me on hold and I was again disconnected after about a 5-minute hold.
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