comment to review:

BEWARE OF SHOEMINT!!!!!!!!!

ShoeMint #734302
Hello,

I am sorry to hear of your frustration with ShoeMint. We will definitely still offer shoes that are at the $79.98 price point, but if there aren't any styles you currently like now, we will have a brand new collection on the 1st of each month.

Also another option for you could be to shop on any of our other Mint sites, such as JewelMint, StyleMint or IntiMint. Our credits are valid across all Mint fashion sites for 12 months from their issue date. If you have any further questions or concerns please feel free to contact customer care at 888-483-8093.

Sincerely,

BeachMint Support
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comment to review:

BEWARE OF SHOEMINT!!!!!!!!!

ShoeMint #730583
Hello MadderThanHops,

Our membership is described in a paragraph disclaimer at checkout, your confirmation email after the first purchase, a welcome letter send with your shoes, on our promotional emails as well as our FAQs, Terms of Service and How it works page. It is actually never an obligation to pay $79.98 each month. You can actually opt out of all charges by "skipping the month". Skipping the month is very easy! You would just have to log into your account and click "skip the month" in the top right hand corner between the 1st-5th. Once you click that link and confirm the skip, you are not billed anything! There is never an obligation to pay and essentially the membership can be completely free.

I'm not sure if you have already done so, but one of our customer care agents would be happy to assist you with any further questions or concerns you may have. Please feel free to contact us at 888-483-8093, customercare@shoemint.com or live chat with us. Have a wonderful weekend!

Sincerely,
BeachMint Support
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Anonymous
#763299
You call this a disclaimer? :

"Effortless style & high quality
Hard to find sizes, from 5-11
Personalized Showroom & insider style tips
Styles starting at $79.98 - Up To 80% Off Retail
Free Shipping Both Ways*
Start your membership with your first purchase.
Choose to buy or skip a month in the
first 5 days at no charge!"
comment to review:

BEWARE OF SHOEMINT!!!!!!!!!

ShoeMint #730581
Hi!

I hope this issue was resolved. One of our customer care agents would be able to look into this for you. You can contact us at 888-483-8093, customercare@shoemint.com or live chat with us.

I am sorry to hear that our membership caught your wife by surprise. Our membership is explained is explained in a paragraph disclaimer at checkout, your confirmation email after the first purchase, a welcome letter send with your shoes, on our promotional emails as well as our FAQs, Terms of Service and How it works page. Please don't hesitate to contact customer care with any additional inquiries. Have a great weekend!

Sincerely,
BeachMint Support
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comment to review:

BEWARE OF SHOEMINT!!!!!!!!!

ShoeMint #730577
Hello,

I am very sorry to hear that the wrong shoes were shipped to you and ended up being sold out by the time you contacted us in regards to the mix up! I understand that sometimes our disclaimers can get overlooked, but we try to make our customers aware of the membership. It is explained in a paragraph disclaimer at checkout, your confirmation email after the first purchase, a welcome letter send with your shoes, on our promotional emails as well as our FAQs, Terms of Service and How it works page. We take pride in the quality of our shoes, but if our product ever falls short of your expectations, we offer prepaid return labels to send back our merchandise. If you have any additional inquiries regarding your account please feel free to contact us at 888-483-8093, customercare@shoemint.com or live chat with us. Have a wonderful weekend!

Sincerely,
BeachMint Support
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comment to review:

BEWARE OF SHOEMINT!!!!!!!!!

ShoeMint #730573
Hi Kelly,

I completely understand that our membership is not for everyone, but ShoeMint, JewelMint, StyleMint and Intimint are all set up to be member's only websites. In order to shop on our sites, our loyal customers would have to maintain their personal accounts. We really do try to make the "skipping" process as simple and quick as possible. We do send out an email on the 1st of each month saying "Your Showroom is Ready". Many customers have mentioned that they use that email as their reminder. That email essentially lets our customers know that our brand new monthly collection was just released and if there isn't anything on the site that interests you, the "skipping" option would be your best bet. If you have any other questions or concerns, please always feel free to contact customer care at 888-483-8093, customercare@shoemint.com or live chat with us. Have a wonderful weekend!

Sincerely,
BeachMint Support
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