Resolved: Lowes ignores the customer
Jessica called me from the store and was more than gracious about hearing my issues and then agreeing to waive the return period for the pressure washer. I was wrong about the 90 day, it is actually 30.
We both agreed that, although unrelated to my recent visits, the waiver would certainly make me feel better about continuing to shop at Lowes and I will. The return was a breeze - the model I had was not available but they happily gave me a store credit which I used at a different Lowes to purchase the washer. It is worthy to note that she did not mention my review here.
If she was aware of it she didn't say so or ask for a retraction. I say well done Lowes!
MensUSA - Pissed Consumer allows shilling
Sears Home Services - SEARS - Not honoring Master Protection Agreement in a timely manner
Sears has taken care of this beyond my expectations. I have been given a very fair credit to purchase a new refrigerator. Although I was initially aggravated by the process I will say it was worth waiting for and actually done within a reasonable time frame.
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