Rick M Rtn

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The State Newspaper - Dishonest Policy

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Two weeks ago I tried to cancel, but was offered a much lower rate which I agreed to by telephone. Now they are stopping carrier delivery, cutting issues to 3 per week via snail mail and keep pushing the "E" addition which I said I don't use except Sat., which they discontinued delivery of last year.

I called and said I had been misled and on April 22nd, 2024 when the new policy starts, to cancel the subscription and refund the unused portion which would have extended to Jan. 31st, 2025.

They said no refund is the policy and no supervisor has the power to overrule this. Every-time I tried to explain the unfairness, the rep kept going back to a canned dialogue of how great the "E" edition is.

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Loss:
$337
Pros:
  • Was good prior to mcclatchey purchase and format changes
Cons:
  • Shill for the democrat party

Preferred solution: Price reduction

User's recommendation: Don't subscribe to any McClatchey newspaper

Rick M Rtn

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| map-marker Camden, South Carolina

TMobile - Incompatible Phone

Updated by user Jun 06, 2023

Depends on future pricing

Original review Jun 05, 2023
I can't say this is truly T-Mobile's fault. When my previous free Galaxy term expired, I wanted to revert to a flip phone since I need the buttons. They had one, again with the 24-month free deal, provided I stayed with the carrier. My selection was a Schok Classic and appeared to be everything I wanted. Then came the surprise. The phone has Bluetooth, as does my car. The surprise was that Bluetooth is not always compatible with other Bluetooth. After calling T-Mobile, Infiniti and Schok I found out that this is unfortunately the case.
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Pros:
  • Good connectios 5g
Cons:
  • Price

Preferred solution: Nothing. Just informing others.

User's recommendation: Research Compatability OF Device

Rick M Rtn

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Verified Reviewer

Aol - No Help

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After hours spent with two techs and a referral to the "TEAM" which hasn't responded, my AOL provided Private Wi-Fi (Sort of a VPN) only works for me. The second user (my wife) gets the icon in her taskbar but can't connect to the server so it's useless. Tried reinstalling on both users and changing Settings all to no avail. Not much use when a laptop can't be shared.
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Pros:
  • Really yahoo
Cons:
  • Spammers

User's recommendation: Get a real VPN

Rick M Rtn

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Verified Reviewer
| map-marker Columbia, South Carolina

Members Mark - Batteries Leaked

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Updated by user Jan 01, 2021

Still no answer from Claims

Updated by user Dec 22, 2020

12/22/20 Still no response from Claims Agent.

Updated by user Dec 16, 2020

Seven days later and another call directly to the claims rep who the operator IDd. Of course no call returned.

Updated by user Dec 14, 2020

Week of 12/9. Now I have case number.

Called Claims(that's who handles this) three times including once hanging on for over an hour after woman wouldn't listen to the problem and finally cut me off. Left message all 3 times and of course there's been no call back.

Updated by user Dec 08, 2020

12/8/20. Called Members Mark # which is really Sam's.

They can't forward to "Claims" without a claims number. Called back to store and person who filed the claim won't be back till tomorrow.

Original review Dec 02, 2020
Nov. 10th, brought back 40 AAA batteries to Sam's plus ruined Radon Detector.

Had already removed over a dozen from other devices to prevent damage. Went through 3 levels till someone could help. Asst. Manager gave me a total refund for the batteries and explained that since the device wasn't bought from them, I'd be sent through another process.

He had me file a claim, and he took multiple pictures of the "mess". On Nov. 11 the remote claims person called and confirmed the details. He said that it would have to be approved by the manufacturer and he said I should get a call in about a week, but if not, he was sending his name and number via snail mail so he could follow up if necessary.

That never came so two weeks later I called the store, talked again to the Asst. Manager and he said all he could do was put the request through again. Frustrated, on Nov. 23 I found out that Duracell actually made the batteries.

I filled out their complaint form and included 3 documents from Sam's verifying what occurred.

Absolutely no response. The expiration date on the batteries was in 2026.
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Loss:
$200
Pros:
  • Price
Cons:
  • Quality
  • Obviously based on this

Preferred solution: Full refund

User's recommendation: Don't use Members Mark batteries in anything of value.

Rick M Rtn

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GardenTech - Their Response to Complaint/Question

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Updated by user Aug 17, 2020

There is no update. The firm considers an answer of "NO" sufficient

Original review Jun 19, 2023
Message: Posted to their Email app. Over'n Out! Advanced only lasted 2 months. When I first started using it, it was good for 6 months (the whole season). Lately the fire ants come back more frequently. I think a change of formula is needed. After 3 weeks, their answer. From: Garden Tech: They merely answered "No" Great Customer Relations
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Preferred solution: A bag of the current product.

User's recommendation: I doesn't last like it use dto

Resolved
Rick M Rtn

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Resolved: Philips Norelco - Done With Them

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Updated by user Jul 11, 2020

Company fixed the issue and I have been provided with product replacement. The device was replaced with a different color since original was out of stock. The charger did not need replacement..

Updated by user Jul 08, 2020

UPDATE: Got disconnected again, but this time on-line Chat worked. They will replace under warranty but don't have same color in stock.

I'm happy with another color. As soon as I receive it, I'll mark this solved.

Original review Jul 07, 2020
I'm on my 5th Phillips Rotary shaver. The quality of the blades and battery have consistently gone downhill. I replaced the head recently and no difference. I'm also on my second Dental Irrigation device. Actually my third if you count the one that had to be replaced after a few weeks. The battery died with a year left on the warranty. I wanted to see if that was covered. Although I was always able to bring up my previous purchases, suddenly after signing in, there were none listed. I called and as soon as I selected Consumer rather than Dental Pro, I was disconnected. I went to the online chat. It said I was number 1 in line. 20 minutes later, still no response. I called again. Same disconnect. Enough time wasted. I'm through with this company.
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Pros:
  • Used to be a good supplier
Cons:
  • Products have gone downhill

Preferred solution: Let the company propose a solution

User's recommendation: The company is no longer what it was.

Rick M Rtn

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Amazon - Careful when ordering 3rd party merchandise

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Updated by user Apr 02, 2020

4/2/20: Still no response.

Updated by user Mar 04, 2020

A week before writing this, my wife had contacted Amazon. Still no response.

Original review Mar 03, 2020
Sony VCR Cleaner It doesn't spin. When Play is chosen, counter remains at zero. My VCR is a Sony so although cheaper ones wouldn't work like my ancient Maxell Cleaner did, I thought this higher priced one by Sony would be authentic. I guess I was wrong. I think that if Amazon wants to keep people's trust and business they should not sell things that do not work. We spent over $50 on this tape. That would pay for half a year of Prime or a very nice order from the Prime Pantry. We have not heard back from Amazon or the supplier. Usually I get something IMMEDIATELY. I wonder if they know it's a rip-off.
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Loss:
$50
Pros:
  • Lots of items at good prices
Cons:
  • 3rd party suppliers

Preferred solution: Deliver product or service ordered

Resolved
Rick M Rtn

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Verified Reviewer

Resolved: Automobile Magazine - No recommendation as it will no loger be published

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Updated by user Jan 24, 2020

As shown in my last post.

Updated by user Jan 24, 2020

OK. They've agreed to extend my Motor Trend subscription for the number of issues I would have received of Automobile.

Updated by user Jan 23, 2020

I've now found out that Ten Publishing discontinued 19 of their 23 publications.

Original review Jan 18, 2020
After years of subscribing, I received this Email: After many great years and achievements, Automobile magazine has been discontinued. The good news is that in Automobile 's place, you'll receive the digital edition of your choice of Motor Trend, HOT ROD or Four Wheeler magazine along with six months of the world's premier online automotive streaming service, Motor Trend. Motor Trend'Sads streaming service bring you over 3,500 hours of the best streaming automotive shows and exclusives series including Roadkill, Dirt Every Day, Diesel Brothers, Top Gear, Fast N' Loud, *** Rides, Hot Rod Garage, Head 2 Head, Wheeler Dealers, Four Wheeler and so much more, including live motor sports. No cable TV account is necessary and you can watch on your favorite devices. I have 1ยผ years left on my subscription. I also have a long term subscription to Motor Trend (Ten Publishing is the parent company of both and Hot Rod). Have no interest in on-line editions. Called and said either extend my Motor Trend Sub or change over to Hot Rod. Customer Service said she couldn't do that but Ten would be sending additional options via Regular Mail shortly. After, over a month with no mail I restated my wishes through Email. Of course, no response. The matter is even more twisted as the final issue, which wasn't described as such, had the renewal card attached. This is how Class Action suits come about. As soon as the lawyers can show that Ten took renewals after they knew it was the end, fraud is apparent.
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Loss:
$25
Pros:
  • Great mag
Cons:
  • Going away
Reason of review:
Poor customer service

Preferred solution: Stated in complaint

Rick M Rtn

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Verified Reviewer
| map-marker Pontiac, South Carolina

Olive Garden - What to Expect

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Olive Garden is a chain of American style Italian restaurants. This is where people make a mistake. It's OK for what it is, but it's not a true Italian Restaurant. If Italian is what you want, go to a place with an Italian Chef/Owner which also describes the type of food served. In other words, don't go to a pizzarea when you want high end Veal Scallopini, not a reconstituted patty. The very best Italian Restaurants have an extensive list of wines from the mother country. Happy
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Pros:
  • Reasonable prices
Reason of review:
Fair pricing
Rick M Rtn

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Philips Norelco - They don't want the news

I was requested by Email to submit a review of a product. I took about 15 minutes to do so. I then confirmed when I received their request. I got this back: Your review has been rejected. Hello XXXXX Thank you for taking the time to write a review on Philips Sonicare AirFloss Pro/Ultra - Interdental cleaner HX8332/11 2 nozzles 2 oz. BreathRx mouth rinse. Your opinion is very important to us and will help other consumers to choose the product that's right for them. Unfortunately your review did not meet our guidelines for posting on our site. We encourage you to read our guidelines > and resubmit your review on Philips Sonicare AirFloss Pro/Ultra - Interdental cleaner HX8332/11 2 nozzles 2 oz. BreathRx mouth rinse Our apologies for any inconvenience and we look forward to hearing more from you. If you have any questions please contact Philips Care > Sincerely, The Philips Team Since "Guidlines" was linked I tried 3 times and got: Bad Request - Invalid URL HTTP Error 400. The request URL is invalid. I guess my 3 Star review wasn't good enough.
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Reason of review:
Survey rejected

Preferred solution: Let the company propose a solution