Tony E Qux

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Verified Reviewer
| map-marker Buffalo, New York

Rockstar Games - No customer service?

Realize we are in the midst of a pandemic at the time of this review, but its been about two weeks since I posted on Pissed Consumer, asking Rockstar for assistance. Pissed Consumer was better at getting back with me during this same period (twice now) more than Rockstar was......LOL!

I just need to reset my two-step identification...otherwise, I would just contact Rockstar themselves/directly. My concern is whether or not my account was hacked to NOT use 2-step verification, even though I set it up? Once you setup 2-step, it appears to be the ONLY way to contact Rockstar via Social Club, and if you can use the 2-step process or if something goes wrong with it, well...then youre SOL - theres no other way to get in touch with them. Good luck with trying to call them also...you will placed on terminal hold.

If I may add - I love GTA V, but Im fighting hackers and modders everyday it seems like (GTA V is TOXIC...LOL!

Is this intentional?...is this part of the gameplay experience? Ive never seen so many people trying to screw with you in one game before). Its nothing I cant handle - however, I am fighting this on my own.

Unfortunately, Im not seeing any love for us legit players out there...how did we get here? Im going to continue grinding and fight (GTA is still a good game...without the hackers and modders...LOL!) but I do so alone and unafraid...

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User's recommendation: Record your 2-step verification (not just for Social Club, but any other program that uses it).