New Reviewer
DOORDASH - Chargeback
We made a order through this app in Houston ,Texas from 77040 zip code , from a Popeyes restaurant , the order was estimated 20-35 min , so we waited and waited and finally after waiting a hour we were able to contact the delivery driver via cell phone , his name was...
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1 comment
#1850534

We cancelled the order , after the driver said he wouldn’t bring it because he was still getting paid regardless he said in the most rudest way to talk to a hungry customer ,and he said the reason was he was in downtown which at this time was 1 hour and 5 minutes since first placing order ,which made no sense as the Popeyes was only 2 miles from our house so why wouldn’t another dasher be assigned this order ??

ID
#1870304 Review #1870304 is a subjective opinion of poster.
Pros
  • Customer support agent
Cons
  • Zero refunds
  • Employees
  • Delivery was 1 hr late
Loss
$44
Preferred solution
Full refund