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Enterprise Car Sales - Extended Warranty/Enterprise Lackluster Customer Support

I have an issue with Assurant Extended Car Warranty Company for them not honoring their warranty. Then because I had posted a review on pissedconsumer.com Enterprise reached out to me, and I was having some positive interaction with getting everything resolved, then the guy from Enterprise Car Sales, Concord, stopped calling or attempting to reach out to me. He would call, I;d miss the call, call him right back and all of a sudden he isn't available, or '"I'll take your number and have him call you back." Here it is weeks later and I haven't heard anything. The Car Warranty Service Co. Has denied my appeal; and I still want my money back!!! I want another Extended Car Warranty Company (an honest one). And again, I want my *** money back.

User's recommendation: Investigate the Extended Car Warranty Company that is being offered. If it's Assurant don't mess with them, or you will surely pay!

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1 comment
#1863407

Vincent H, we appreciate it when customers tell us about their experiences. If we can help out, please email care@***.com with the details above, your contact information, our sales office location, warranty number, VIN, stock number, and your sales details.

Thank you. – Carol H.

ID
#1926761 Review #1926761 is a subjective opinion of poster.
Location
Sunnyvale, California
Cons
  • Not fulfilling the contract
  • Extended car warranty contract

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3 comments
#1850364

Vincent H., we're dedicated to providing great customer service, and would like to look into this for you. Please email care@***.com with the details above, sales office location, VIN, or stock number,your contact information, and any additional details.

Thank you. – Carol H.

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Featured
ID
#1866647 Review #1866647 is a subjective opinion of poster.
Service
Assurance Iq Auto Insurance
Pros
  • Customer service
  • Pleasant
  • Salesman
Cons
  • Warranty purchased not able to use
Loss
$500
Preferred solution
Full refund