Clear Internet - Clear scams customers even after BBB steps in
I was never able to get a signal EVER. I paid for two years for home and mobile service because I could occasionally get a signal on the road. I finally cancelled. Clear wanted a cancellation fee of $300 something. I complained to the Better Business Bureau. After they talked to BBB, based upon a consumer case that Clear apparently lost, they waived the fee. Now, almost a year later I get a call from NCO Collections saying I owed $45 cancellation fee that they never billed me plus $25 and $25. The cancellation was over a year ago. Clear's methods include claiming they send a bill and then turning it over to NCO Collections so that it hits your credit report. People fearing that apparently pay. The damage to my credit report is not reparable.
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