New Reviewer

Dealathons - No refund, no service

We purchased a helicopter tour through dealathons last year. We booked the trip and went out to use it. The address on the voucher was not correct. This caused us to waste a full day driving to the wrong location. the tour company allowed us to rebook. On the new date, the tour was cancelled due to weather. We rebooked again and it was cancelled due to weather a second time. Again we tried to rebook. the helicopter tour company said they can't book us as dealathons has not and will not pay them as the coupon has expired. We contacted dealathons and they say they will not refund the money as the coupon has expired.
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1 comment
#770538

This is interesting. So an expiry date works in Dealathons favor - unable to redeem voucher means that the merchant does not get paid and Dealathon keeps all the money.

What a sweet deal for Dealathon!!

And you have no chance to get any kind of compensation. Sounds like a class action suit needs to happen

ID
#441355 Review #441355 is a subjective opinion of poster.
Location
Calgary, Alberta
Loss
$325