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Out $700 VRBO WONT HELP

VRBO #1848154
Despite many requests the owner of the condo we were supposed to stay at is penalizing us 30% for not being able to travel during a GLOBAL PANDEMIC and Government shutdown. It is a condo in Amelia Island, Florida managed by Mock's Amelia Vacations. They refuse to give me the owners contact information to discuss. I find it despicable to take advantage of people during a nationwide stay at home order when everything is closed. VRBO should step up and remove all listings of owners who refuse to refund people's hard earned money.
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