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Omaze - Refund for donation I didnt make

Update by user Apr 09, 2020

I was tricked into the donation being made 500. It was suppose to be ONE 25$ donation not 525.

I would like full refund immediately. This is fraudulent advertising and the robot-like site stole my money!

Original review posted by user Apr 09, 2020
I was going to donate $25 to a charitable cause. I then was taken to another page and told that I had donated $500 without even clicking a damn button. Can't even speak with anybody but a robot on the phone. This company needs to be shut down. I was told by my bank I would recieve credit in 10 days. Now I called today saying it was denied and I have to speak with Omaze. Cant even reach a human on there. This is fraud at its finest. I will be contacting lawyer if this isnt straighted out.

User's recommendation: Doesn't recommend phony company.

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1 comment
#1867159

They have an utterly dysfunctional website!! I have properly signed-in.

But their "search" engine and their, "Hang tight... we're fetching more experiences for you!", does not work/load. If have tried many times over many days, and neither of these two functions yield any results.

And, to add insult to injury, I can't even send them a message using their own website. Terrible.

ID
#1861260 Review #1861260 is a subjective opinion of poster.
Service
Omaze Donation
Cons
  • Robot like service
  • False advertising
  • No human interaction
Loss
$525
Preferred solution
Full refund