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Lowes - Return Policy During Stay-At-Home Order

I wanted to return two new in the package items with my receipt but our state has a Stay-At-Home Order. I called to ask if I could return once we were allowed to leave home since a return is "non-essential" and I was told NO! If I wanted to return them I needed to come in within the 90 days and it doesn't matter what state our country is in. WOW!!!!!
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How long have you been sitting on this product that you suddenly need to return it?


I bought them at the end of December. When our contractor finished the windows about 2 months later, we went to put them in but they are the wrong size. I am 4 days out of the return window so thought Lowe's would be flexible since we aren't able to go out.

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#1858247 Review #1858247 is a subjective opinion of poster.
Rio, Virginia
Lowes Customer Care
Preferred solution
Full refund