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Straight Talk Wireless - Auto pay

Today 4/6/2020 was my auto-pay refill. For some reason I didnt get my discount. Ive been paying $51.15 and this month I got charged the full $55.14. I dont understand why. Especially right now during the pandemic. Need all the discount I can get. And the discount is one of the reasons I signed up for auto-pay
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Hi Nicole R. This is Maria from Straight Talk Wireless.

We sincerely apologize if you had a bad experience with our service. Let us further review your account so we can help you fix the issue. Kindly chat with us at, or by calling 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

#1857172 Review #1857172 is a subjective opinion of poster.
Straight Talk Wireless Account
  • No contract
  • Did not get discount with auto pay
Preferred solution
Price reduction