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Lowes - Todays experience

Bought a 2650.00 dollar zero turn mower today thw john deer Z335E to be exact bought it online and got an email saying it was ready for pick up I went into the atore today to pick it up and it turns out they sold my mower that id already boight to someone else....i run an on the aide lawn care business and bc of this *** today ive gotten 5 calls of clients who r upset abput thwir lawns not getting done and having already paid for the lawn care... Of course I gave them full refund but 4 of the 5 clients have decided bc of this lack of lawn care today at their promised time. Thwy r no longwr in need of my services.......and lowes couldnt do a thing about it...now I have to wait 3 days for a new stock of the mowers i bought to come back into atore in order to get the one i was spose to pick up today but oh yeah ......thwy sold mine to someone else will nwvwr shop their again...so pissed beyond pissed actually......if u could rate them zero atars for evwryrhing i would but thwy dont allow the true ratings to be posted so I have no choice but to give them 1 star for each area

User's recommendation: DONT ORDER ANYTHING ONLINE THWY WILL SELL IT TO OTHER PEOPLE EVEN AFTER U HAVE PURCHASED IT!!!!!!!

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1 comment
#1849190

Everyone's driving force is money...including yours as you've pointed out...prolly should've just gone in store to purchase and take with you....also....terrible typing dude...slow down or proof read or something cuz that was awful....

ID
#1855535 Review #1855535 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • Had the mower in stock tjat i wanted and i bought it
Cons
  • Sold the mower id boufht online before i picked it up
Preferred solution
Apology