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MediaMarkt Poland - No refund for the returned product

I ordered merchandise on 3rd March on the website of Media Markt electronics megastore. On 5th March the merchandise came in a damaged packing, so I have immediately returned it in their store. I was supposed to get a refund in 14 days (as is required by European consumer law), i.e. by 19th March. It is now 5th April (one month after returning the goods) and I still have not got the funds on my credit card. I was trying to contact them via phone and e-mail, and I am getting the automated messages that my refund case is being verified. I don't intend to buy from this vendor again.

User's recommendation: Don't buy in Media Markt !!!

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ID
#1854825 Review #1854825 is a subjective opinion of poster.
Product
Philips Shaver
Pros
  • Many shops in warsaw
Cons
  • Extremely poor customer service
  • Long delays of funds returned after returning the goods
Loss
$100
Preferred solution
Full refund