Kella Hkk
map-marker Port Charlotte, Florida

Farmers Insurance Group - Farmers acquisitions screwed my family over

Bought a 2008 Suzuki xl7 limited edition from a Charlotte Honda in port Charlotte Florida in 2011. Traded in my 2010 scion xb cause my I was pregnant and needed bigger car for my family. My husband knew people at this dealership cause he cut the grass there. We were told that this car had just come in and the car was a steal it had all leather interior, all the bells n whistles! We asked for the car fax and they said it would be in the paperwork and about a month later went outside to start my car it was dead. Surprised at this we jumped it and called the dealership. They told us to bring it in and left it there for hours and they said battery was fine they did not know what happened. Weeks later it happened again.....ect finally a year later we decided enough was enough took it up to the Suzuki dealer in Sarasota ... They did some warranty work and replaced the PCM cost me $588. Few weeks later happened again ... Changed the battery and took back up to Sarasota .... Decided while I was waiting to see if we could get out of the car how much would we be upside down....they said I hate to tell you this but the cars not worth 5 grand! I gasped for breath and told her we owed $18000! She said its a branded title, a manufacture buy back and they should have disclosed that to us and handed us the car fax we thought we originally had and this information all over it, including that there was a parasitic draw somewhere they could not find! We were told to go back to the dealership in port Charlotte and guess what... They're under new management! They gave us the number to farmers acquisitions in Louisville ky and the name of their attorney jean brown.... After telling this woman about what happened she said she didn't feel there was any wrong doing on their part! I told her I've been late for work, stranded with babies at the grocery store, broke down on a side street late after work and there's no wrong doing? Now jean brown suggests that we come from Florida to ky to trade in the car.... It's now no longer drive able unless we jump it. She offered to pay gas and hotel stay to come there cause I told her I don't have any money to put down on another car and she can't guarantee me to pay off the car.... Just trade it in...
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Loss:
$10000