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New Orleans Passport Agency - No help at all

I applied for my passport on May 07,2013 and recieved a letter in the mail, please send additional information did so, and as of today haven't recieve my passport. Everytime I call I get the same answer it is being process no one know anything expect it is being process. It is a fake this Customer Service Center. About to lose my vaction money and no one can help or give you a straight answer. What a sorry state is agency is in. Ohhhhhhhh! I can stand the round around they give you, just say your not going to issue the passport.
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ID
#428702 Review #428702 is a subjective opinion of poster.
Loss
$3000