Linda L Eet
Playmobil USA - Playmobil has the part when they want you to buy it but then...
I purchased a brand new Playmobil castle set several years ago and saved it for my grand daughter. When she was old enough to play with it we opened it. I was shocked to find that there were many important pieces missing. So I contacted Playmobil in the USA. The emailed me back saying that they had the parts but I would have to purchase them. I would understand if we lost them but they were never in the box. This set was over 100.00. So I contacted them again stating that I felt it was not right that I should have to pay for the pieces missing since we bought the set new no matter how long ago we bought it. Now Playmobil responds saying the set was discontinued and they do not have the replacement parts. I saw at least 1 large piece on another castle out now even though it is a different color. I guess Playmobil has discontinued replacement parts unless you plan on buying them. I will stick with Lego's.
Three Rivers, Michigan
Reason of review
Damaged or defective
The replacement parts for the castle or something to make up for the loss.
Petsmart - Cashier talking to other people during whole transaction
Every time I go into PetSmart in Aiken SC the cashier is talking to other people or cashiers while adding up my purchase. She doesn't listen to what you say to her and you have to wait while she is talking about non store issues. Today I told her and pointed to the litter on the cart 3 times. She didn't add it on and then had to redo the sale when she finally noticed. I figure after telling you 3 times and pointing it out that you should get it. It is simply rude how she talks at length with others while waiting on you. I buy most of my cat supplies there and I am considering just buying online so I don't have to wait for her to get done socializing to pay for my items.
Aiken, South Carolina
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