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Apple Time Capsule-No Power- Data Recovery voids Warranty

I purchased a Time Capsule in December. Monday, June 23rd, I saw the power light was off, and wifi was down. I took it to the Genius Bar where they tested it could not get power, and told me I was under warranty, they would replace it. So I asked about my 6 months of data. I was told that if the box was opened and data retrieved, it would void the warranty. So - my choice is to lose my data or $299 (cost of Time Capsule). When I return to Apple to pick up the new TC, I hand over my data to Apple. It can't be erased by me - I can't recover it and my data is potentially "out there" in Apple land. I have been buying Apple products since the '80's. This is disturbing. What can I do? I either lose $299 or 6 months of backup - as a graphic designer/photographer - I can't even imagine the value of my loss.
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4 comments
#711139

The hard drive isn't dead the power supply inside the unit died. You can take it apart and install the hard drive inside your computer and retrieve your data.

#694076

Recovering data from a hard drive that is truly mechanically defective will cost far more than $300, and is not the type of procedure that can be done in an Apple Store. If you value the data enough to have it restored professionally, buying a replacement Time Capsule will be a fairly insignificant investment if a warranty replacement means loss of data.

#682275

You should have been backing up your data if it was that important, instead of only keeping it in one place. You had a HD fail - it happens. Just be happy it happened while you were still under warranty.

#671302

your computer is not broken right? if so then u r not losing any data.

why would u want to erase/retrieve data from TC? you have child *** in it?

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ID
#423789 Review #423789 is a subjective opinion of poster.
Location
New York, New York
Loss
$1000