Daryl M Qak
Profile Info
Verified Reviewer
New Reviewer
This reviewer has provided their contact information.
Company representatives can access it by applying for one of the business plans.
Learn more โบ
Daryl M Qak
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPSA DNA - Incompetence and bad customer service.
Very disappointed with recent transactions with PSA. Complaint 1: I purchased a quick opinion on an autograph, it did not pass. Sent the item in, it got authenticated. Complaint 2: I obtained an autograph in person, but also took pictures and video of the actors signing the photo. I sent it in to PSA and they charged me $50 to authenticate but it did not pass. NEITHER actor's autograph was deemed authentic even though it happened and I can prove it. I even tried to submit my video evidence so it could then be authenticated. PSA/DNA would not do this. They said the fee was to cover the authenticating, but based on this issue and the complaints, it is clear, THEY ARE WRONG. And unwilling to make the situation right. Good luck.
Loss:
$50
Cons:
- Lack of expertise
- Poor customer service
- Getting ripped-off
Preferred solution: Full refund
User's recommendation: DON'T USE PSA/DNA or expect accuracy
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.