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Capital One - Pop aid my bill and money is on hold a gcs ain

Worst ustomer service and manager service I paid my bill and made a couple of payment they say you can make ccx 3 at a time so I did that to make sure I am covered in case of an emergency and now once again they have it on hold horrible customer and manager service not believe anything capital one representative te you
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ID
#1882502 Review #1882502 is a subjective opinion of poster.
Location
Yonkers, New York
Service
Capital One Manager

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Capital one is not on the same page as there customer service team

Once again I paid my bill and they told me the reason there was a hold because I paid a large amount now I paid a little amount and it's still on hold are you serious now once again I have to wait for my available credit when my payment has been posted if it was cleared they shouldn't have said posted this is getting ridiculous I called last time and the manager took the hold off after 30 times calling if they were going to put a hold on for a 175 dollar payment that's crazy in these time I need my credit available to me when my bill is posted paid o not get capital one d
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ID
#1858255 Review #1858255 is a subjective opinion of poster.
Location
Yonkers, New York
Service
Capital One Manager

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I paid my credit card bill they took the from my dad's bank account and still have a hold on my card I need to use it and can't same with my other card it was paid and they took the money 2 days later out of the account and still kept my card on hold your company ugh...
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1 comment
#1844814

WOW...Serial Dead Beat Noise.....First off, who pays their bills out of their dad's account? This is the first sign you're a bad risk.

Secondly, you didn't say why your card was on hold. Could it be you weren't paying your bill on time(hence the need to use daddy's account) so often they were tired of you? Yeah....You know why they cut you off. Serial Dead Beats will do say anything to deflect from their poor financial acumen.

Now, people like you are using a virus that just affected the nation two weeks ago as a pass for months if not years of doing stupid stuff like not paying your bills on time. No one is going to tell a dead beat that they're going to cut them off the second they pay their bill. That would be stupid. As to the agent, I'm sure they know full well why you were cut off.

They just don't have the time to deal with people like you and want to move on to real customers who aren't full of monkey mucous. Go ahead...Serial Dead Beats love to say this...."You must work for them."

ID
#1846001 Review #1846001 is a subjective opinion of poster.
Product
Capital One Account
Cons
  • Dont get the card
  • Customer service was the worst ive ever had
Preferred solution
Release my cards hold