New Reviewer

Annie Cloth - Where is my ordered package

I ordered a cloth and a pair of shoe on Nov. 28,my order number is AC163593, I had a tracking number lw25617****cn, from the tracking, it shows the package is shipped in china and imported to US on Dec.11, after that , no any shipping details within US. so far it has been over 40 days. I would like to know when it will be delivered to my home, otherwise I would like to get a refund. please give me a refund, I had enough patient already, I won't buy anything from you in the future. thank you. zhun zheng
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ID
#1756516 Review #1756516 is a subjective opinion of poster.
Service
Annie Cloth Shipping Service
Reason of review
Problem with delivery
Loss
$48
Preferred solution
Full refund
New Reviewer

DS Marketing Ltd - Collagenta -active serum 30ml

I paid $158.84 in total and returned the product without refund.Shipping fee is $10.78 -------------- I suddenly got a phone call and was told on Feb. 24, the skin product is in special price, $9.95. at the time, I even did not know the brand of product. I agreed to buy it by credit card. After I received the product, -collagenta active serum 30ml. I got March monthly bill from my credit card company, $9.95 has been charged . then I got the April monthly bill, $148.82 has been charged to my credit card. Now I was back to their website, then found special trial for this product and was aware of it, the product need to be returned by 14 days for the price of $9.95; otherwise, it would be charged 148.82. but at the time I did not get this information through the phone call. I tried to reach them by phone, the phone is not in service. Then I contact them by email and told them I will cancel the order, return the unused product, and get a refund. Alex replied even I have returned product and is unable to get refund. I returned the product on April 21 and contacted the credit card company to dispute the payment., however, the my credit card company disagree to dispute the payment, I paid $148.82 in order to avoid more interest. Now I have paid $158.77 plus I paid $10.78 postage to ship back the product. Original, I only authorized to make payment at $9.95 at the time, but $148.82 it is a scam. There was everything happened too quickly, I could not believe I have paid close to $170 and get nothing.
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ID
#421437 Review #421437 is a subjective opinion of poster.
Location
Orleans, Ontario
Loss
$170