This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

CIT Bank - Frustration

My mortgage was sold to them by my original lender at the end of January. I haven't been able to make payments since then because of a glitch on their end. I spoke with them nine times; and, keep being told that someone will find the error, correct and call me back. Every day, I get two recorded messages to contact them regarding my delinquent mortgage. On Monday, I received a letter from them telling me what my options are to handle my missed payments. I called them and the recording said that they were extremely busy and I could press "1" and leave my name and number in the que, and they would call me back in the order that the call was received. It's Wednesday night; and, still have not heard from them. I would also like to add that I don't think that lenders should be allowed to sell your accounts.

User's recommendation: Avoid them if you can.

View full review
#1838949 Review #1838949 is a subjective opinion of poster.
Preferred solution
Get my mortgage account straightened out