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Regal Theatre Grand Junction, CO

Regal Cinemas #650881
A Ticket Stub is your proof of purchase. I formerly worked as a manager for an REG theater. Believe me, we have people of ALL AGES try to sneak into movies or try to scam us every day.

Would you expect a store to give you a refund without a receipt? No. Would you risk riding a subway without your ticket stub? maybe, but you wouldnt be surprised if you got kicked off if a transit cop asked for it and you couldn't produce it. So, why would you expect anything different from a movie theater?

Corporate policy requires a voided copy of the ticket stub for refunds, which is sent to the corporate office and is looked over. No employee or manager is going to risk a write-up or reprisals because you lost what is effectively your receipt. It's you're fault; put it in your wallet, don't lose it.

Being an usher in a movie theater isn't the most demeaning job on the planet, but it's close. You're pretty much the mule-boy of the entire operation, and after having to clean up after people too lazy to throw out there own trash all day, it's easy to see why he would be set off by your attempt to stick it to him with milk duds. It doesn't really excuse him shoving you, but c'mon; shoving something into his pocket was just immature and ***.



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Anonymous
#650898
MrAnonymous now? Why not just go all the way and call yourself SoSad, ThatSearsCuy or LadyScot or don't you want everyone to know you are one of those professional repliers?
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Never go to the Edwards Marques in Houston!

Regal Cinemas #650877
Assuming you're telling the whole story, it sounds like you got an apathetic, incompetent, or new and timid manager. Having worked for REG as an associate, at our theater we run at least 2 checks per movie, and would definitely have removed patrons (or had the police remove them) who were being disruptive.
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It Need to Be Said - The Daily Constitutional - Evolving from blandly inoffensive to utterly barbarous.

Regal Cinemas #650876
Edwards Theaters was absorbed into Regal Entertainment Group. Edwards Theaters no longer exists as an independent corporate entity (the brand name is owned by REG) and as such any gift certificates or similar items associated with it will not be recognized as valid by REG. The same goes for old Regal Cinemas gift certificates, and those for United Artists. In short, it sucks to be you because you have a gift certificate from a company that doesn't exist anymore.
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comment to review:

This company is nothing but RUDE.

Regal Cinemas #650874
God it would be nice if people would STATE WHAT WAS SAID instead of just saying someone was rude.....
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