RICHARD G Ocu

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MAACO - Not Happy

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Me The,,,Customer not satisfied with MAACO PAINT JOB,,East Craig Road Las Vegas,,Nv, looks like they prepped parts of my truck and the parts they didnt prep shows in the finish results,, my tailgate finish is dull not shinny like the rest of the truck,, possibly ran low on paint in the sprayer GUN,,,,the right fender of the truck shows several nicks and Pitts that should of been easily addressed before painting, this type of prep work was listed in the procedure,, they just ignored it and or overlooked it,,,no prep at all ,,,the other side of the truck is beautiful,,,,, I complained before taking delivery ,,Robert at the front counter,,refused listen or to understand my concerns ,, I called Maaco Customer Service Number,,,USELESS,,,,,,,,,,so I understand its you get what you pay for,,, but its my money and Im not completely satisfied,, they painted over simple nicks and blemishes and it now stands out after the paint job has dried ,, I believe they take in to many jobs at once, and not sending out quality work,,making you car stay in there shop longer than necessary frustrating the customer ,,go to a different paint shop for better results,, or I could of painted it myself and got better results,,,,maybe its because I asked for a Senior Discount!!!5 Thumbs Down

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Loss:
$700

Preferred solution: Refund or repaint

User's recommendation: Paint it yourself