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Wish - Order worth hundreds of $ refused to give discount or free on shipping

My boyfriend was ordering from wish regularly when he discover the site and ordering 2-300 $ worth of stuff at a time some times more. Well he asked last since he was ordering such a large $ amount if he could get free shipping or at least a break on shipping. This order was like 400$ over a 100 was in shipping costs and they refused. No consideration or apology included just nope! He quit ordering from them because of it and it's a shame Cuz he liked the site

User's recommendation: Shipping costs sometimes make up for the cheap prices.

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ID
#1844912 Review #1844912 is a subjective opinion of poster.
Service
Wish Shipping Service
Pros
  • Wide variety of items to choose from with amazing prices
  • Lots of nice stuff advertised at good price
Cons
  • Quality did not match the description
Preferred solution
Apology

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Tophatter - Cheap merchandise

Tophatter - Cheap merchandise
Update by user Mar 30, 2020

Give or take all together the 40$ I mean. Its probably more but I'll guess on the low side.

Original review posted by user Mar 30, 2020
I bid on a kobi Bryant shirt for my son looked really nice in the pic but when I got it, it's just a plain white t shirt that says large on the tag but is a med if lucky. And it's just a cheap screen printed shirt that's not even good , I've had better work at the boardwalk shops. Plus it takes weeks to get any orders. I've also gotten jewelry that's suppose to be fine jewelry and the gumball machines at the mall have the same type of stuff. Other things I e gotten and broke within a week of use. I think my tophatter experience is closing out. OH! and I had 5 items i had coming in sept i had moved and guess my address wasnt changed for some reason and i looked back and the items were still " in transit" . They did issue me credit on a couple but refunded a card i no longer have and cant have replaces for 15$ of stuff. So i guess i miss out on that refund. Just ridiculous!

User's recommendation: Unless u have extreme patience and understanding dont bother.

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ID
#1844887 Review #1844887 is a subjective opinion of poster.
Service
Tophatter Computer Bidding
Pros
  • Wide variety of products
  • Website layout
Cons
  • No phone customer service to talk to about your issues
  • Top hatter sells counterfeit coins and smart watches
Loss
$40
Preferred solution
Other than the refunded money to a inactive account no just take as a lesson learned