Legend Boats - Typical sales pitch
Bought a boat a the Toronto Boat Show. One of the factors that made us buy from the head office rep was the way they did the orientation on the water and not in a parking lot. At the time of purchase back in January we decided which day, first week-end in May unless there was ice. Well after them trying to change the orientation day for us, because they had an OPEN HOUSE??? They told us this 10 days prior. Said they dont normally do on that day. They didnt know they were doing an open house when they first scheduled our time??? they said they would do me a favor to accomadate OUR schedule. After driving 4-1/2 hours to pick-up the boat and get the orientation they tell me its not on water orientation but will be done on the parking lot??? Mother nature is to blame high water table?? could put dock in water??? I over heard someone say they never do water orientation until after the May long week-end. The salesman said no, no the only thing this year is mother nature has left too much water. After trying to get some sort of compensation for the extra distance and time spent the salesman give us his sob story about it comes out of his pocket. He had already given us alot and felt he had done enough. He did offer the water orientation at their other office which is closer to my home (why he didnt suggest that the first time??)Its still a 1 3/4 hour drive. This frustrated my more as the salesman made us feel as if we were the unreasonable ones and its not their fault we have a busy schedule. At that point we just wanted to leave. AS we left we came across a sign they have on their building "CARE: Customers Are Really Everyting " I didnt get that feeling.
Primus Canada - Automatic renewal for same term??
Been a business client for now 5 years. I recall signing a 3 year contract but was not told that in the fine print contract automatically renews for the exact same term for anoth 3 years. I spoke CSR and they told me it is my responisibility to check my calendar and notify THEM 30 days prior to renewal my intentions. I was certain that after teh intitial term I would be able to get out but NO. Now i have to give a 60 day notice of cancellation and then they will charge me 50% of teh balance of term which in my case is equal to 6 months service, WTF. I call that outright sneeky on their wording,I thought there were laws against these type of business practices. This not hinest business, its like dealing with Shylocks atleast them they tell you upfront. Summary: Primus Canada is not a company you want to deal with!
Primus Canada Bundle
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