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Keisha Dla Profile
Apr 20, 2013
Last activity on
Jul 14, 2013
comment to review:
2011 Ford Escape A/C
Jul 14, 2013
I had the same problem with the 2010 Escape. Over $2,000 to repair. Also have replaced a motor mount and 2 tire pressure sensors. I currently have 47,000 miles (90% interstate driving) and all these repairs have occurred in the last 3 months. NOT a happy customer at all. Ford Customer Service is a joke. Actively looking to trade this POS. As a bonus it's lost over $7,000 in value in the past year. Wow.
Jul 19, 2013
Had the same problem with my Escape 2010. I was "lucky" that the problem started under warranty but it has been almost two months that I'm waiting for their call to replace the entire system.They just told me that they are "waiting for the parts". I hope they receive those parts BEFORE winter. I'm not considering Ford for my next purchase. Ford used to be much better than that.
comment to review:
Complete AC Failure/ AC Dryer Failure
Apr 23, 2013
From Fordparts.com's website...
Important Warranty Note:
To effectively restore an air conditioning system after internal compressor failure or other major system contamination, do the following in addition to replacing the compressor:
Always replace the following items:
•Condenser if equipped with integral drier pack that is NOT serviced separately
•Serviceable Drier Pack or Accumulator/Receiver–Drier
•Thermal Expansion Valve (TXV) / Orifice Tube
•All hose assemblies that contain a muffler
Flush the following items using Ford approved flushing procedure:
•Condenser if equipped with serviceable drier pack - drier pack must be removed before flushing
•All hoses that do not contain a muffler
Supporting documentation indicating all of the above procedures were completed must be retained for all warranty and ESB compressor replacements.
In addition ...
On 26 Aug 12, Ford issued a Special Service Message (22492 - 2***-*011 Mariner / 2009 -**** Escape - A/C Lack of Cooling Due to Desiccant Material) - Some 2009-**** Escape/Mariner vehicles may exhibit an A/C
r vehicles may exhibit an A/C lack of cooling. This may be due to desiccant cup molding releasing fine particles/debris into A/C system which eventually contributes to a restriction in the system. Symptoms may include excessive high side pressures, low side pressure can be extremely high or low, A/C compressor may not engage or engages for a short period of time. Pressures slow to equalize after compressor shuts off. If rotund flushing machine is not available replace all components of A/C, including lines.
I wish I were just getting a bill of goods, but unfortunately not. Even after paying over $2,000 looks like I didn't get the new pancake filter installed that prevents the rest of the system from being destroyed if the dryer fails again. So even Ford dealerships are neglecting for service advisories. Calling the dealership again, hoping this filter doesn't cost much more, but should be less expensive than replacing the whole system again. :(
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