New Reviewer

Aspen Dental - CROOKS!

I had an appointment scheduled to get x-rays and an evaluation and thereafter a cleaning. Immediately prior to the cleaning they make you "pre-pay,' kind of odd when you have 100% coverage and they're in-network, but the woman was adamant that I owed this therefore I did not have the cleaning done. I then verified with my insurance that indeed it was covered at 100% through this dental office and it was, I then call Aspen Dentals main customer service line to express my displeasure and the rep told me that they NEVER do cleanings at the first appointment. Really, because clearly that's what I was going to be paying for...Obviously, they're crooked and I should've known better than to go to a "chain" dental office! I'll stick with the little guy!
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ID
#401327 Review #401327 is a subjective opinion of poster.
Location
Troy, New York
Service
Aspen Dental Dental Cleaning
Loss
$400