New Reviewer

Charles and Colvard - Moissanite Warranty rip off

DO NOT EVER BUY MOISSANITE! I received a ring with moissanite stones in it in 2006. After only 4 years some of the stones turned milky. I contacted the company and was told that they would not be covered under the warranty because when they turn milky it is because the stone is scratched. The warranty does not cover a damaged stone. I now have found out that stones turning milky is a common problem with Moissanite. They all turn milky after a few years. These stones are soft and easyly scratched with make them turn milky. DO NOT EVER BUY MOISSANITE!
View full review
2 comments
#1294618

Not true. I several pieces of Moissanite what I have owned for well over a decade. My wedding set was worn everyday.

#636223

We hate to hear of anyone who has had an unpleasant experience with Charles & Colvard Moissanite and we apologize for any inconvenience this may have caused you. Please contact Sharlene at (877) 202-**** or service@***.com and we would be happy to further assist you in this matter. Again, we offer our sincere apology and look forward to hearing from you.

View more comments (1)
ID
#399430 Review #399430 is a subjective opinion of poster.
Location
Morrisville, North Carolina
Loss
$1500