Aafes Exchange - Upset about product quality and customer service
After contacting AAFES headquarters via e-mail, they told me to bring in the necklace so they can send it to the manufacturer for repairs, after about one week i received another phone call to let me know that the manufacturer was unable to fix or replace it and suggested that if i buy a new piece of jewelry for 50% more then the price the necklace was they would refund me the money for the necklace towards a new purchase, yeah right....i just picked it up and took it to our local jewelry store and had them put a new much better quality chain on it for less money then it would have cost me to buy another item at the AAFES store and they also credited me the value of the old necklace towards the new one, from now on we will stay in town and buy, I am done with AAFES.
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