New Reviewer

Aspen Dental - Appt

I had an appointment for a pre-crown fitting after I had to go to a specialist for my root canal. The office manager called me the day before the appt to rescedule because their dr was going to be working at another location and they couldn't see me for a month! Then she lied to me and said she has tried to call me at least a dozen times. I flat out told her she was lying because yesterday I received a confirmation call and a confirmation email the day before that. Why would they cancel all their appts just so that another doctor can keep theirs? Do they realize that my filling in my root canal is only supposed to be in there for a month until a crown is ready? The incompetent office manager then tried to reschedule me for the 17th of next month saying that was the earliest they had. I then had to remind her that I already had another appt to get my other cavities taken care of on the 12th of next month... when she saw that she said nevermind we will just see you then. Seriously thought about switching to another location but she told me they would have to charge me a whole nother new patient exam and treatment plan... what a Crook
View full review
ID
#396210 Review #396210 is a subjective opinion of poster.
Location
Pensacola, Florida
Service
Aspen Dental Dental Services