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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourVerified Reviewer New Reviewer
Mint and Lily - Poor/No Customer Service Can't get a refund
I finally received a response by sending a message through Facebook. I don't understand why but I have had to resubmit everything to them including order confirmation numbers, return request numbers, all information that has already been entered.
Now I have to wait for their decision. Additionally I have to send the item back to them before they will decide if I can get a return. That seems backwards to me.
What if they decide to not refund my money? They already have the item and I would be out of luck.
User's recommendation: Do NOT buy from this company. You will be disappointed.
- Unique products
- Customer service department is awful
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