This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

IDme - Update....

EDD QUIT USING IDME OVER A WEEK AGO, THE REP TOLD ME THIS YESTERDAY....THAT IS THE REASON WHY THEY ARE NOT GETTING BACK TO ME ..I GUESS YHE HIGHER UPS AT EDD HAD TOO MUCH TO DEAL WITH SO, THAT IS WHY ITS NOT IN THE NEWSPAPERS LIKE IT SHOULD BE ..

User's recommendation: DONT USE, THEY DO NOT GET BACK TO YOU EVER.

View full review
ID
#2465740 Review #2465740 is a subjective opinion of poster.
Location
Clearlake, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Employment Development Department California - NEED MORE CUSTOMER SERVICE REPS

I KEEP CALLING EVERDAY TO THE EDD TELEPHONE NUMBER THAT IS OPEN 12 HOURS A DAY AND STILL CANNOT GET THROUGH...I HAVE BEEN WAITING SINCE 12/26/2020. I NEED MY MONEY....THE WEBSITE IS ALWAYS DOWN ALSO
View full review
ID
#2388923 Review #2388923 is a subjective opinion of poster.
Location
Forestville, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Straight Talk Wireless - TELEPHONE NUMBER NOT RECYCLED

THIS COMPANY IS RUN BY TRACPONE, THEY ACTIVATED MY PH AND GAVE ME A PHONE NUMBER THAT WAS SOMEONE ELSES AND THEN I HAD TO SEND MY PHONE BACK SINCE IT WASNT WORKING, THEY LOST THE TRACKING NUMBER, FINALLY GOT MY PH WITH A TELEPHONE NUMBER THEY GAVE ME WITHOUT MY KNOWLEDGE...

User's recommendation: STRAIGHT TALK IS RUN BY TRACPONE.

View full review
ID
#2261541 Review #2261541 is a subjective opinion of poster.
Cons
  • Service is very poor very verry poor
  • Losing my time and waiting to have a phone that works
  • Slow internet
Loss
$60
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Comcast - CHARGES THAT WERE REIMBURSED, PUT BACK ON THE ACCOUNT

Update by user Nov 02, 2020

BRITANNY THE CUSTOMER SERVICE REP TOLD ME THAT IF I WENT ON BBB AND COMPLAINED ABOUT HER, SHE SAYS IT WONT HELP MY SITUATION AT ALL....AND THAT SHE WAS THE GRIEVENCE DEPT OF COMCAST, WHICH IS A LIE

Original review posted by user Nov 02, 2020
I CALLED TO HAVE UNAUTHRIZED CHARGES TO BE TAKEN OFF AND THEY WERE, BUT THEN THE WIFI WASNT WORKING AND I CALLED COMCAST AND SPOKE TO BRITANNY (FOR SPECIAL ACCOUNTS)...SHE TOLD ME , SINCE I WAS TRYING TO GET HELP WITH MY WIFI, SHE SAID THAT SHE WASPUTTING BACKTHE UNAUTHORIZED CHARGES BACK ON MY ACCOUNT SINCE I DID NOT TALK TO HER FIRST...SHE WAS REALLY DISRESPECTABLE IN FRONT OF MY MOTHER AND HUSBAND, THEY TOLD ME TO FILE A GREIVENCE, BUT I HAVE TO GO THROUGH BRITANNY FIRST.

User's recommendation: DO NOT GET THIS SERVICE.

View full review
2 comments
#1982794

COMCAST STILL HAS NOT FIXED MY ACCOUNT, OR CALL ME BACK SINCE NOVEMBER

#1982796
@LISA J Evg

And they're not going toooooo Ha!

View more comments (1)
ID
#2261437 Review #2261437 is a subjective opinion of poster.
Location
Clearlake, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

ATT - Bundled Package With Cell Ph

Update by user Jun 05, 2020

JUST GOT OFF THE PHONE WITH AT&T.....TOLD THEM ABOUT MY COMPLAINT THAT I MADE WITH PISSEDCONSUMER.COM...THEY DID NOTHING!!!! NOW I MAY HAVE TO GET A LAWYER

Update by user Jun 05, 2020

Well, they ruined my credit, ran it like 4 times in front of my employer on the ph and she kept telling the rep to quit running my credit, it is on recording and i did get documentation from at&t that they could not verify me and then they kept running my credit, which is bad now and they will not fix it. In feb 2020.

tech came to install and my husband Michael was here, i called back the same day NOT TO HAVE SAME TECH COME BACK, since he didnt do the job correctly, and made a mess on my 85 year old landlords property that we live on...GUESS WHAT HAPPENDED? HE CAME BACK THE NEX DAY ON THE PROPERTY!

I asked him why he was on my property, and he got very combative with me and my landlord, and the other tech that showed up, witnessed the WHOLE THING!!!! My account was to have been investigated and the recording pulled to NO AVAIL.....HAD TECH come out yesterday to finally let me know what the issue was, it is because i live in a 5th wheel and i need a backup power supply to KEEP MY SERVICES, but they wont reimburse me and i work from home and i have a wifi calling phone,cant make any calls OUT!

Original review posted by user Mar 20, 2020
I opened an account feb 14 this year to get the bundled package of wifi, tv and cell ph for under $100 month, well they sent me 5 sim cards instead of the just one that I needed and they were all bad and no ph, where is it? I have spent hours on end with them on the ph, TRAC PHONE, no less!Wtf
View full review
3 comments
#1944749

UPDATE: NOBODY HAS GOTTEN IN TROUBLE AND THEY NEVER FIXED MY CREDIT.

#1944781
@LISA J Evg

NOBODY WANTS TO RESOLVE THIS ISSUE

#1944746

THEY STILL HAVE NOT FIXED MY CREDIT

View more comments (2)
ID
#1831976 Review #1831976 is a subjective opinion of poster.
Service
Att U-Verse Tv Plus Internet Bundle
Pros
  • Actual service when it was installed
Cons
  • Accounts
  • Corporate arrogance and dishonesty
Loss
$120
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

TracFone - Ph and service

Update by user Feb 11, 2021

STILL HAVING SAME ISSUE, NO ONE HAS GOTTEN BACK TO ME

Original review posted by user Mar 10, 2020
OMG!!!!!! I GOT A TRACPHONE AND GOT IT ACTIVATED WITH A REP AND SHE ASKED ME WHAT ZIP CODE I WAS USING, GAVE IT TO HER, NO CELL TOWERS!!! I HAD TO EAT 4 TRACPHONES FRM WALMART

User's recommendation: DO NOT GET A TRACPHONE SERVICE, SCAM COMPANY.

View full review
6 comments
#1837660

Hi LISA J. This is Alex from TracFone Wireless.

We sincerely apologize for the trouble that we have caused you. We understand your frustration and we want to make up with you. Give us a chance to fully investigate your concern and help you to eventually get a phone that will have network service in your area. Kindly chat with us at http://bit.ly/2qdrKHH.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

We look forward to speaking and working with you towards earning back your trust. Have a nice day.

#1841339
@AlexTrac

WELL, ALEX....I HAVE BEEN ON THE PHONE WITH YOU PEOPLE , AND THE SOLUTION TO THE ISSUE, IS THAT I AM NOT AROUND ANY CELL TOWERS AND THEN I COME TO FIND OUT THAT YOU DONT HAVE CELL TOWERS!!!!! I HAVE ATE ABOUT $125 WORTH OF YOUR CRAP PHONE, QUIT TELLCOMPANY HAS EXCELLENT CELL SERVICE.ING PEOPLE THAT YOUR

#1841354
@AlexTrac

I TRIED CALLING YOU PEOPLE AND I HAVE NO SERVICE!! I TRIED CALLING THE *611611, NO BARS ON MY PHONE!

#1873247
@LISA J Evg

WELL, ALEX, YOU NEED TO TELL CUSTOMERS THAT TRAC PHONE DOESNT HAVE TOWERS, YOU JUST PING OFF OF THE OTHER CELL TOWERS...I WOULD LIKE A REFUND BACK BEFORE I CALL CHANNEL 5

#1889311
@LISA J Evg

HELLO ALEX? DO I NEED TO GET A LAWYER TO SUE YOUR CORPORATION? I NEED RESOLUTION NOW!!!!

#1944770
@AlexTrac

UPDATE: BOUGHT 2 MORE TRACFONES, SAME NIGHTMAROTHER PEOPLE !!!! AND APPOLOGY THEY PUT ON HERE ISTHE SAME EXACT APPOLOGY THEY GIVE TO OTHER PEOPLEON THIS WEBSITE

View more comments (5)
ID
#1819477 Review #1819477 is a subjective opinion of poster.
Location
Clearlake, California
Service
Tracfone Mobile Phone Service
Loss
$125
Preferred solution
Let the company propose a solution