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Remote control loss of control

Home Shopping Network #624056
I don't think it's only HSN, I think Comcast is in on it. It has happened to me several times now. I'm going to contact the BBB because this seems illegal.
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Anonymous
#678877
Just got off phone with Comcast
My remote froze for 7 mins on HSN channel Comcast sending out a technician can't figure out why it's happening I blocked HSN by parental control They lost me as customer I'm also going to complain to FCC and BBB VERY Pissed