Dariyah Ptb

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Verified Reviewer
| map-marker Albany, New York

Straight Talk Wireless - No Service, no bars

I have called straight talk several times to get my phone fixed, they keep transfereing me to different people, I can't receive calls or text messages and I can't even make calles it says call restricted 34 what the f I even talked to a rep and she said that if we couldn't get it fixed that she will send me another phone and transfere those minutes onto my new phone then she says that she has to transfere me to A HIGHER UP personnel, okay thats fine but when they tell me that all repasentives are currently busy and to call back later and then says good bye and hangs up on you then you try to call back and u can't get anywhere with the computer it hangs up on u also saying codes have to be programemed in and u have to talk to a tech, it says goodbye, and hangs up on you. and can't get anyone back on the phone so you can talk to someone again cause it keeps on hanging up on you.and cause you can't use the phone you are losing out on the 30.00 min that you put on there, I want something done NOW either a my phone gets fixed and my minutes gets reinburst or a new phone with another 30.00 dollar min card .

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Loss:
$112
Dariyah Ptb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albany, New York

Straight Talk Wireless - No service

I have had no service on my phone for 4 days, I still have minutes and text minutes but I can't use my phone, I want it fixed or refund my minutes, my expire date is coming up now 3/18/2013, I have 655.00 min left and 529.00 messages left and then when I get on the web its is saying restriction # 36 what is up with that, I either want the problem be fixed or I want my minutes back since I'm not getting no service plus what is up with have to pick a network, never had to before and the only network showing up on my phone is at&t. I want something done about this matter, my name is Kelly Dickinson Phone # 518 986-**** my address is 146 Pleasant Ave. Johnstown, NY 12095
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Loss:
$30
1 comment
Dariyah Ptb

:( straight talk is really *** me off and something must be done especially when you cant talk to a rep cause the f computer keeps hanging up