Sampson Zdj
map-marker Columbia, Maryland

Corridor Mortgage Group - Mortgage closer lost paperwork delaying our closing!

The buyer for our house used this closing co, and on the day we were to close, the closing agent informed us late in the day that he had lost the buyers separation agreement and that it needed to be overnighted from the buyers.When they provided the agreement, he said he couldn't read one page, the one unreadable page was faxed to him, then he said that the agreement wasn't what he needed. He/underwriting needed their court appointed separation agreement. This office failed to communicate and confirm that they had the necessary documents for two days, and then they led us to believe that the closing would be rescheduled 3 days after the original losing, then changed their mind and at this point we have no closing date, because they needed more time for the documents to be reviewed by underwriting. We had a contract 6 weeks prior to this closing date. Assumably this office would have been gathering the necessary closing documents prior to the day of closing. As they lost the separation agreement, it is my feeling that they should have accommodated us by rescheduling the closing date within 2 days of the original date. This has been a nightmare for us and the buyer, this group is unprofessional and unprepared.
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Loss:
$500