learninlinda H

ESBI billing a personal voice mail to my verizon account

I didn't know where this charge came from of 12.95, in total with fees, it comes to 15.95 a month for a service that I did not order and do not use. Where do they come off doing such a thing, they need to be stopped, and put out of business.

I emailed Verizon and they let me know that the service had nothing to do with them and they are trying to dispute it for me. I have also gone to their somewhat website, that has little to no information, here is the website for their complaint form though in case their are other people out their that have the same problem.

http://www.billview.com/esbi/index.htm

L.A. Hall In Lakeland, Florida

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33 comments
Guest

I called ESBI and they cancelled the extra charge on my Verizon bill and credited my account for the previous charges.

Guest

Century Link also allowed EBSI to bill me 14.95. I called EBSI and had them cancel the service. They said someone filled out an online form to get this service, Geeze

Guest

Go to www.cancelmyvm.com to cancel ESBI voicemail which none of us seem to have authorized, but still need to call them to try to get charges refunded. Good luck.

Guest

:upset :upset :upset Why am I being billed by Anvil Computer Service??? How can I stop this charge? Whom do I contact to file a complaint of Trod.

Claude

Guest

I just got billed fraudulently for 5 months for two things: $14.95 a month for รขโ‚ฌหœonline dietรขโ‚ฌโ„ข, which is the same as diet boot camp, and another $14.95 a month for รขโ‚ฌหœvoxboxรขโ‚ฌโ„ข. When I called to investigate, I found both services were signed up for with the email address g_aldridge@***.com, an address I have never used before. I think maybe someone in this company is creating fake accounts with fake email addresses to make it look like theyรขโ‚ฌโ„ขre subscribing people.

Fortunately, both companies agree to refund all the money Iรขโ‚ฌโ„ขd paid through verizon automatic billing for the services. Hopefully those payments will actually arrive, but you never know with these charlatans.

I also called verizon, and told them to block all signups for 3rd party services. So this canรขโ‚ฌโ„ขt happen anymore.

Kind of violates the trust we have when we sign up for automatic bill payment. Shame on verizon for abetting these criminals.

Guest

I have received the same similar charges on my bill! One is a VIP celebrity access charge, Vip webmail gold,american evoice,residential email, and ez online diet, I have never even heard of all this ***!

Something really needs to be done about all this fraud, it is really getting out of hand! Ifeelbad for the elderly that probably never even notice they are being RIPPED OFF!

Guest

To g who says we shouldn't be blaming the phone companies because this is how they can charge us for collect calls. Well, if I get a collect call and accept it, I have thereby authorized the charge.

ESBI never went to the trouble of obtaining authorization.

There's a HUGE difference! G, your point is lost on me...

Guest

i just receivd myVerizon bill and wondered why it ws high that usual, upon checking I discovered the charge of $14.95 plus tax for ESBI. I first called the the phone company & they said that will charge back ESBI, I then called ESBI @ 1-88*-***-**** and they claimed that I ordered it and I told them I DID NOT ORDER IT, they said they would issue a credit but it would take 2-3 billing cycles, it better be done immediately or I will notify the Attorney General Office here in MA

Guest

This ESBI was also on our account since March 2010 and they have not given the credit to Verizon for my account. Hope in the future that Verizon not accept those unauthorized charges !!

Guest

Ok we are blaming the local telephone companies for the problems of the third party billing,

We have to think about it this way, we want to be able to receive collect calls when we need it. Where are those charges suppose to be charged? Our local telephone bills. What if your local company states ok no third party billing period. Well then no collect calls, for those that have dial up service no aol charges. then we would want to blame the telephone company for the only company that could give us dial up service so it could be billed on the local billing for our convenience. The local telephone companies do not make any money off third party billing in fact they pay those third party companies pryor to collecting the money from the customer.

Before we start blaming the local companies we need to think about what they are doing for us to make our lives easier in order to pay only one bill.

I am saying this only for the third party charges not our bundling charges with that one company.

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